Overview
The Villages at Southern Hills, located in Tulsa, Oklahoma, is a skilled nursing and rehabilitation center that specializes in short-term rehab, long-term care, and respite services. The facility emphasizes compassionate and personalized care, aiming to create a warm and welcoming environment for its residents. With a focus on helping individuals regain strength and independence, The Villages at Southern Hills offers a variety of engaging programs and services tailored to meet the unique needs of each resident.
Services & Support
The Villages at Southern Hills provides a comprehensive range of services, including assisted living, skilled nursing, rehabilitation, hospice, and respite care. The facility offers on-site physical, occupational, and speech therapy, ensuring that residents receive the support they need during their recovery process. The nursing staff is available 24/7, providing consistent care and assistance to residents.
Care Approach & Staff
The care approach at The Villages at Southern Hills is centered on compassion and individualized attention. Many reviews highlight the dedication of the nursing and therapy staff, who are noted for their professionalism and responsiveness. Residents have reported positive experiences with the therapy team, who create personalized plans to aid recovery and promote independence. However, there are mixed reviews regarding staff interactions, with some residents expressing concerns about the attentiveness of certain team members.
Who They Serve
The Villages at Southern Hills caters to a variety of individuals, including those in need of short-term rehabilitation following surgery or illness, long-term care for chronic conditions, and respite care for families needing temporary support. The facility is designed to assist those recovering from surgeries, strokes, and other medical conditions, ensuring that each resident receives appropriate care tailored to their specific needs.
Living Options & Amenities
The facility offers a range of living options, including private and semi-private rooms. Residents can expect a clean and comfortable environment, with various amenities aimed at enhancing their experience. The dining services are also noted for their quality, with many residents appreciating the meals provided during their stay.
What Families Say
Feedback from families is varied. Many express gratitude for the attentive care and support their loved ones received, particularly from the therapy team. Positive experiences emphasize the compassion shown by many staff members and the overall welcoming atmosphere of the facility. Conversely, some families have raised serious concerns about neglect and inadequate care, highlighting instances where residents did not receive timely assistance or proper medical attention. These mixed reviews suggest that while there are commendable aspects of care, there are also areas requiring significant improvement.
Room for Improvement
Several reviews indicate that there are critical areas for improvement at The Villages at Southern Hills. Concerns include inconsistent staff responsiveness, instances of neglect, and the need for better communication and care during rehabilitation. Families have reported distressing experiences, prompting a need for the facility to address these issues to enhance the quality of care provided.
Summary
In summary, The Villages at Southern Hills in Tulsa, Oklahoma, offers a range of services focused on skilled nursing and rehabilitation. While many families appreciate the compassionate care and supportive environment, there are notable concerns regarding staff attentiveness and instances of neglect. Prospective residents and their families are encouraged to consider both the positive experiences and the areas needing improvement when evaluating this facility for their loved ones.
