Overview
Maplewood Care Center, located in Tulsa, Oklahoma, offers both private and semi-private accommodations for its residents, aiming to create a comfortable and secure environment. The facility emphasizes making residents feel at home while providing necessary care. However, reviews indicate significant concerns regarding the facility’s overall condition and the quality of care provided.
Services & Support
Maplewood Care Center provides a range of services, including physical therapy, memory care, and rehabilitation. While the facility aims to support residents’ diverse needs, feedback suggests that the execution of care may not consistently meet expectations.
Care Approach & Staff
The staff at Maplewood Care Center includes healthcare professionals dedicated to providing compassionate care. However, reviews have raised serious concerns about professionalism, with some describing staff as unresponsive and neglectful. Instances of staff using personal devices during care and inadequate attention to residents’ needs have been reported, raising questions about the overall care approach.
Living Options & Amenities
Residents at Maplewood can choose between private and semi-private living spaces. The facility’s layout aims to provide a secure and accessible environment. Despite these intentions, many reviews highlight issues with cleanliness and maintenance, describing the facility as outdated and poorly maintained.
What Families Say
Feedback from families is overwhelmingly negative, with many expressing deep concern for the well-being of their loved ones. Complaints include reports of neglect, unprofessional staff behavior, and unsanitary conditions. Some families have described the facility as a “house of horrors,” urging others to reconsider placing their loved ones there. While there are a few positive comments about specific staff members and recent renovations, the prevailing sentiment reflects serious dissatisfaction.
Room for Improvement
Multiple reviews point to a pressing need for improvement at Maplewood Care Center. Concerns about cleanliness, staff professionalism, and overall quality of care have been consistently raised. Families have called for immediate action to address these issues, highlighting the facility’s inadequate response to serious situations involving vulnerable residents.
Summary
Maplewood Care Center in Tulsa, Oklahoma, presents a complex picture. While it offers various services and aims to create a homelike environment, numerous reviews indicate significant shortcomings in care quality, staff professionalism, and facility maintenance. Families are strongly cautioned to thoroughly evaluate their options before considering this facility for their loved ones.
