Overview
Gracewood Health & Rehab, located in Tulsa, Oklahoma, provides services in assisted living, memory care, and rehabilitation. The facility has received mixed feedback from families regarding the quality of care and the environment.
Services & Support
The facility offers a range of services, including memory care and rehabilitation. However, reviews indicate significant concerns regarding the quality of care provided. Families have noted instances of understaffing and a lack of responsiveness from staff, which has impacted the overall experience for residents.
Care Approach & Staff
While some families have reported positive interactions with staff, highlighting their friendliness and attentiveness, others have described experiences with rude and unprofessional behavior. There are also mentions of staff being distracted and not adequately attending to residents’ needs. The management has received criticism for being evasive and unhelpful when families have raised concerns.
Who They Serve
Gracewood Health & Rehab serves seniors requiring assisted living and memory care. Families have expressed mixed feelings about the suitability of the facility for their loved ones, with some reporting improvements in their family members’ conditions, while others have voiced serious concerns about the living conditions and care.
Living Options & Amenities
The facility includes a memory care unit, but reviews suggest that the living conditions may not be optimal. There are mentions of disrepair, including holes in walls and a lack of cleanliness. Additionally, some residents have shared rooms and limited bathroom access, which may affect their comfort and privacy.
Dining & Activities
Feedback on dining has been largely negative, with some families describing the food as unappetizing and not suitable for consumption. However, a few reviews noted that certain residents enjoyed the meals provided.
Room for Improvement
There are several areas where families feel Gracewood Health & Rehab could improve. Common themes include the need for better staffing levels, improved management responsiveness, and addressing the physical condition of the facility. Families have expressed a desire for a cleaner and more welcoming environment for their loved ones.
Summary
Gracewood Health & Rehab in Tulsa, Oklahoma, offers assisted living, memory care, and rehabilitation services. While some families have had positive experiences, there are significant concerns regarding staff professionalism, facility conditions, and management responsiveness. Families considering this facility should weigh these factors carefully based on the experiences shared by others.
