Overview
U Got A Friend, located in Tulsa, Oklahoma, offers home care services aimed at providing compassionate and professional support for seniors and individuals with disabilities. Their services are designed to assist with daily activities, medication management, and overall health monitoring. The organization emphasizes reliability, professionalism, and kindness, ensuring that clients receive the care they need in the comfort of their own homes.
Services & Support
U Got A Friend provides a range of services, including assistance with daily living activities, personal medication reminders, health monitoring, and companionship. They also offer transportation services to help clients attend appointments or run errands. The caregivers are trained to cater to the individual needs of clients, ensuring that the care provided aligns with their specific requirements.
Care Approach & Staff
The care approach at U Got A Friend focuses on personalized support, with trained aides dispatched to clients’ homes. Feedback indicates that some staff members demonstrate a high level of professionalism and kindness, particularly in transportation scenarios. However, there have been reports of inconsistent communication regarding service scheduling and follow-ups, leading to concerns about responsiveness.
Who They Serve
U Got A Friend primarily serves seniors and individuals with disabilities, including veterans. Their services are tailored to meet the unique needs of each client, promoting comfort and safety in their home environment.
Service Area
The services offered by U Got A Friend are available in Tulsa, Oklahoma, and surrounding areas, focusing on providing local support to those in need of home care.
What Families Say
Feedback from families is mixed. Some have praised the kindness and professionalism of specific caregivers, particularly in transportation services, noting that they felt well cared for. However, several families have expressed dissatisfaction with the communication and scheduling aspects, citing instances of missed appointments and lack of timely responses. This inconsistency has led some clients to seek alternative service providers.
Room for Improvement
There are notable concerns regarding communication and scheduling, with multiple reviews highlighting issues such as missed appointments and delays in service initiation. Addressing these areas could enhance the overall client experience and satisfaction.
Summary
U Got A Friend provides essential home care services in Tulsa, Oklahoma, focusing on the needs of seniors and individuals with disabilities. While there are commendations for specific caregivers, particularly in transportation and housekeeping, the organization faces challenges with communication and service reliability. Families considering U Got A Friend may want to inquire further about their experience with scheduling and responsiveness to ensure a satisfactory service experience.
