Overview
Oxford Healthcare, located in Tulsa, Oklahoma, is a home healthcare agency that has been serving families since 1991. The agency specializes in providing supportive care and assisted living solutions to help elderly individuals and those recovering from surgery or injury maintain their independence while remaining in the comfort of their own homes. With a commitment to quality care, Oxford Healthcare aims to ease the challenges families face when seeking professional home care.
Services & Support
Oxford Healthcare offers a range of services designed to meet the diverse needs of their clients. These include personal care assistance, medication management, light housekeeping, companionship, and respite care. The agency is dedicated to providing comprehensive support that allows clients to thrive in their home environments, ensuring that they receive the help they need to maintain their daily routines.
Care Approach & Staff
The staff at Oxford Healthcare is often described as compassionate, professional, and dedicated to their clients. Families have noted the positive impact of the caregivers, with many expressing gratitude for the high level of care provided. The agency emphasizes the importance of understanding each client’s unique needs and personal stories, fostering a supportive atmosphere that promotes comfort and trust.
Who They Serve
Oxford Healthcare serves a variety of clients, including elderly individuals and those recovering from medical procedures. The agency also provides respite care for family caregivers, allowing them to take necessary breaks while ensuring their loved ones receive quality care. This service is particularly appreciated by grandparents and caregivers who may need additional support.
What Families Say
Feedback from families highlights both positive and negative experiences with Oxford Healthcare. Many families express appreciation for the care provided, with specific praise for the dedication of staff members. For example, one family noted the exceptional care their mother received and the professionalism of the case manager. However, some reviews indicate concerns regarding communication and operational issues, such as difficulties with payroll and staff availability.
Room for Improvement
While many families have had positive experiences with Oxford Healthcare, there are noted areas for improvement. Some reviews mention challenges related to communication and consistency in staffing, which can affect the overall experience for clients and their families. Additionally, concerns about the responsiveness of staff in certain situations have been raised, indicating a need for enhanced support mechanisms.
Summary
Oxford Healthcare in Tulsa, Oklahoma, offers a range of home healthcare services aimed at supporting individuals in their homes. With a focus on compassionate care and personalized support, the agency has built a reputation for helping families navigate the complexities of home health needs. While many families praise the dedication of the staff, there are also areas that require attention to ensure a consistently positive experience for all clients.
