Overview
Essential Healthcare Services, located in Tulsa, Oklahoma, provides a range of home health care services designed to support patients in their own environments. The company focuses on delivering personalized care through skilled nursing, home health aides, and therapy services, while also offering case management and social worker support.
Services & Support
Essential Healthcare Services offers a variety of services tailored to meet the needs of their patients. These include skilled nursing visits for diagnosing and treating illnesses, home health aide support for daily living activities, and skilled therapy such as physical, mental, and occupational therapy. The company’s approach aims to create a comprehensive healthcare experience that prioritizes the well-being of patients in the comfort of their homes.
Care Approach & Staff
The staff at Essential Healthcare Services is noted for their compassionate and professional approach to care. Many families express appreciation for the strong relationships that caregivers build with their loved ones, often describing the staff as friendly and supportive. The company emphasizes communication, with several families reporting that they feel heard and their concerns addressed promptly.
Who They Serve
Essential Healthcare Services primarily serves veterans and individuals requiring home health care. Many reviews highlight their dedication to providing care for veterans, ensuring that these individuals feel valued and supported. The company has experience working with patients facing various challenges, including those with significant disabilities.
What Families Say
Reviews from families reflect a mix of experiences. While many express gratitude for the compassionate care provided to their loved ones, some report serious concerns regarding communication and billing practices. Positive feedback often highlights the staff’s ability to connect with patients and the quality of care provided, with families describing the caregivers as part of their extended family. However, there are also critical voices that point to issues such as unresponsiveness and alleged billing discrepancies.
Room for Improvement
Some families have expressed concerns about communication and billing practices. Instances of unreturned calls and abrupt discontinuation of services have been reported. Additionally, allegations regarding billing inaccuracies have raised questions about the company’s practices. Addressing these issues could enhance the overall trust and satisfaction among clients.
Summary
Essential Healthcare Services in Tulsa, Oklahoma, offers a comprehensive range of home health care services with a focus on personalized, compassionate care. While many families commend the dedication and support of the staff, there are notable concerns regarding communication and billing practices that the company may need to address. Overall, the experiences shared by families highlight both the potential for meaningful care and the need for improvement in certain operational aspects.
