Overview
Accentra Home Health & Hospice Northeastern, located in Tulsa, Oklahoma, provides home health and hospice services to clients in need of medical support and compassionate care. The agency has received mixed feedback from clients and staff, highlighting both positive experiences with caregivers and concerns regarding management practices.
Services & Support
Accentra Home Health & Hospice Northeastern offers a range of services tailored to assist individuals recovering from illness or managing chronic conditions. Clients have noted the support provided by nurses and therapists, who are described as kind and patient. One client shared a positive experience, stating that their nurse took the time to explain health conditions and medications, which helped them feel more informed and comfortable.
Care Approach & Staff
The staff at Accentra Home Health & Hospice Northeastern includes nurses and therapists who are frequently commended for their compassionate approach to care. However, there are reports of staff being overworked and lacking adequate support, especially when dealing with illness or high patient loads. This has raised concerns about the working conditions and management’s responsiveness to staff needs.
Room for Improvement
Some reviews indicate a need for improvement in management practices, with concerns about the treatment of patients and staff. There are claims that upper management may prioritize financial considerations over patient care, leading to feelings of neglect among both clients and employees. Additionally, reports suggest that staff may not receive adequate compensation for their efforts, particularly regarding the wear on personal vehicles used for work.
Summary
Accentra Home Health & Hospice Northeastern in Tulsa, Oklahoma, has a dedicated team of caregivers who provide essential home health and hospice services. While many clients express satisfaction with the quality of care received, there are notable concerns regarding management practices and staff treatment. Families considering this provider should weigh both the positive caregiver experiences against the reported challenges within the organization.
