Overview
Excel Special Services, located in Spencer, Oklahoma, is an adult day care facility dedicated to supporting adults in need. The organization is recognized for its compassionate staff and commitment to providing a nurturing environment for its clients.
Services & Support
Excel Special Services offers a range of support tailored to adults with various needs. Families highlight the facility’s dedication to communication, noting that staff members keep them informed about any schedule changes and promptly check in if a client does not arrive as expected.
Care Approach & Staff
The leadership and staff at Excel are described as exceptionally dedicated and compassionate. Families express a strong sense of trust in the care provided, often comparing the staff to family members. Many reviews emphasize the staff’s patience and willingness to work with both clients and their families to navigate daily challenges.
Who They Serve
Excel Special Services primarily serves adults, including those with mental disabilities. Families appreciate the supportive and welcoming atmosphere, which helps clients feel comfortable and happy during their time at the center.
Location & Access
Situated in Spencer, Oklahoma, Excel Special Services is easily accessible for local families seeking adult day care options. The facility maintains a clean environment, contributing to a positive experience for clients and their families.
What Families Say
Families consistently express high satisfaction with Excel Special Services. Many reviews highlight the caring nature of the staff and the positive environment. One parent shared their appreciation for the support their child receives, stating that the staff has been patient and welcoming throughout their time at the center. Another family emphasized the strong communication from staff, which enhances their overall experience.
Room for Improvement
While the majority of feedback is positive, some concerns have been noted regarding staff confusion about client acceptance policies. Addressing these issues could further enhance the experience for clients and their families.
Summary
Excel Special Services in Spencer, Oklahoma, is a trusted adult day care facility known for its compassionate staff and supportive environment. Families appreciate the open communication and dedication of the team, which contributes to a sense of security for clients. Despite minor areas for improvement, the overall feedback reflects a strong commitment to quality care.