Overview
Shelby Healthcare, located in Oklahoma City, Oklahoma, is a private duty, licensed home care provider that offers skilled hourly care for pediatric and catastrophic needs in the home. The organization emphasizes high-quality clinical care tailored to the individual needs of its clients.
Services & Support
Shelby Healthcare provides a range of services focused on pediatric and adult care, ensuring that both patients and their families receive the support they need. The organization is noted for its commitment to understanding the unique requirements of each client, which includes matching them with experienced and compassionate caregivers.
Care Approach & Staff
The staff at Shelby Healthcare have received praise for their dedication and empathy. Families have reported that the caregivers are not only skilled but also genuinely care about the well-being of their clients. The organization is described as prioritizing the safety and health of patients, with a focus on providing both clinical and emotional support. Communication is highlighted as a strong point, with staff members being responsive and attentive to client needs.
Who They Serve
Shelby Healthcare serves a diverse clientele, including both pediatric and adult patients. Families have expressed gratitude for the care provided to their loved ones, particularly in challenging circumstances. The organization is recognized for its ability to manage complex healthcare needs and for being accommodating to families across different situations.
Service Area
As a home care provider in Oklahoma, Shelby Healthcare serves clients throughout the state, offering services that can be tailored to individual needs in various locations.
Scheduling & Availability
Families have noted that Shelby Healthcare offers flexible scheduling options, making it easier for clients to receive care that fits their routines. The organization is commended for working with clients to accommodate their specific needs and preferences.
What Families Say
Reviews highlight the positive experiences families have had with Shelby Healthcare. Many have described the staff as compassionate and dedicated, with one family mentioning that their nurse exceeded expectations in care. However, some families have expressed concerns about communication lapses, noting instances where they did not receive timely updates.
Room for Improvement
While many reviews are positive, there are mentions of communication issues, with some families feeling that they did not receive timely follow-ups regarding care. This feedback suggests that enhancing communication could further improve the overall experience for clients and their families.
Summary
Shelby Healthcare is recognized for providing compassionate and skilled home care services in Oklahoma City, Oklahoma. With a focus on individualized care and flexible scheduling, the organization aims to meet the diverse needs of its clients. While most families report positive experiences, addressing communication concerns could enhance their service further.
