Overview
Providence: Care at Home, located in Oklahoma City, Oklahoma, is a Hospice, Personal Care, and Home Health company dedicated to providing skilled nursing, therapy, and personal support. With a commitment to dignity, integrity, and compassion, they have been serving families in Oklahoma for over two decades. Their team of professionals is focused on helping individuals receive the medical care or personal assistance they need, often connecting clients with insurance or veteran benefits to facilitate access to services.
Services & Support
Providence offers a range of services including skilled nursing, physical therapy, and personal care. Their staff is trained to assist with exercises and rehabilitation, especially for those recovering from surgery. Families have noted the compassionate approach of the caregivers, who not only provide medical support but also focus on emotional well-being. Many clients have expressed appreciation for the thorough explanations and guidance provided by the staff, making the transition to home health care smoother.
Care Approach & Staff
The staff at Providence is frequently described as compassionate and knowledgeable. Many reviews highlight the patience and attentiveness of caregivers, who take the time to address clients’ needs and concerns. Families have reported positive experiences with their nursing care, noting that staff members are responsive and willing to answer questions, which helps build trust and confidence in the care being provided. The physical therapists are also praised for their encouraging demeanor and effective treatment plans.
Who They Serve
Providence serves a diverse clientele, including individuals in need of hospice care, personal assistance, and rehabilitation services. Their focus is on empowering clients to maintain independence while receiving the support they require at home. Families have expressed gratitude for the comfort and compassion shown to their loved ones during difficult times, particularly in hospice situations.
Service Area
Providence: Care at Home primarily operates in Oklahoma City, Oklahoma, extending their services to surrounding areas as needed. Their local presence allows them to respond quickly to client needs and foster a strong community connection.
What Families Say
Reviews from families indicate a strong satisfaction with the services provided by Providence. Many have praised the level of care and compassion exhibited by the nursing staff, with specific mentions of individual caregivers who have made a significant impact. Families have noted that their loved ones received not only medical assistance but also emotional support during challenging times. However, there have been instances of service inconsistencies, with some families expressing frustration over scheduling and communication issues.
Room for Improvement
While many families have had positive experiences, some reviews indicate concerns regarding the organization and reliability of service schedules. Instances of delayed arrivals and confusion about caregiver assignments have been noted. Improving communication and consistency in service delivery could enhance the overall experience for clients and their families.
Summary
Overall, Providence: Care at Home is recognized for their compassionate and skilled approach to home health care in Oklahoma City. With a focus on dignity and support, they cater to a variety of needs, from hospice care to rehabilitation services. While many families express high satisfaction with the care provided, addressing service consistency and communication could further strengthen their reputation in the community.
