Overview
Excell Home Care & Hospice, located in Oklahoma City, Oklahoma, is dedicated to providing high-quality home health and hospice care. Their mission emphasizes personalized service and coordinated assistance to help clients maintain comfort, independence, and dignity. The organization is Medicare certified and licensed by the Oklahoma State Department of Health, ensuring compliance with regulatory standards.
Services & Support
Excell Home Care & Hospice offers a range of services, including home health care, hospice care, and physical therapy. Their hospice services focus on providing compassionate end-of-life care aimed at enhancing comfort and quality of life for patients and their families. They also provide educational resources and caregiver guidance, ensuring families are well-informed about what to expect. Additionally, Excell offers 24/7 availability for families, allowing them to reach out for assistance whenever needed.
Care Approach & Staff
The staff at Excell Home Care & Hospice are frequently described as compassionate, knowledgeable, and attentive. Many clients express appreciation for the professionalism and kindness of the nurses and therapists. Reviews highlight the effectiveness of the physical therapy provided, particularly for those recovering from knee surgeries. The personnel are noted for their ability to listen to clients’ concerns and tailor their care accordingly.
Who They Serve
Excell Home Care & Hospice serves a diverse clientele, including individuals recovering from surgeries such as knee replacements, those needing ongoing nursing care, and families seeking hospice support for loved ones. The organization is committed to supporting both patients and their families through various health challenges.
What Families Say
Families have shared positive experiences regarding the physical therapy and nursing care received from Excell. Many clients reported significant improvements in their recovery, particularly after surgeries. However, some families expressed concerns about communication, especially in hospice situations, indicating that there may be room for improvement in keeping family members informed during critical times.
Room for Improvement
While many reviews commend the quality of care, some families noted issues with communication regarding hospice services. There were instances where family members felt left uninformed about important events, such as the passing of a loved one. Addressing these communication gaps could enhance the overall experience for families during difficult times.
Summary
Excell Home Care & Hospice in Oklahoma City, Oklahoma, is recognized for its compassionate and professional approach to home health and hospice care. With a focus on personalized service and support, they cater to a variety of needs, particularly in physical therapy and nursing care. While the majority of feedback is positive, improving communication, especially in hospice situations, could further strengthen their service offerings.
