Overview
Elara Caring, located in Oklahoma City, Oklahoma, provides a range of personal care services aimed at helping individuals with daily living tasks and ensuring home safety. The agency specializes in in-home care, offering support from qualified home health professionals to promote independence for clients in their own homes.
Services & Support
Elara Caring offers a variety of services, including assistance with bathing, incontinence care, feeding, medication reminders, and light housekeeping. They also provide 24/7 care, ensuring that clients receive the support they need at any time. The agency emphasizes a holistic approach to care, catering to both skilled home health needs and personal care services.
Care Approach & Staff
The staff at Elara Caring are trained to deliver compassionate and attentive care, focusing on the individual needs of each client. Their approach includes a commitment to recovery, rehabilitation, and health education, which is essential for clients requiring skilled home health services.
Who They Serve
Elara Caring serves individuals who require assistance with daily living activities, those needing skilled home health care, and families looking for hospice support. Their services are designed to accommodate a diverse range of needs, ensuring that each client receives personalized care.
Service Area
The services provided by Elara Caring extend throughout Oklahoma City and the surrounding counties, making it accessible for many families in the region.
Scheduling & Availability
Elara Caring operates during standard office hours from 8 AM to 5 PM, providing flexibility for scheduling care that fits the needs of their clients.
Insurance & Billing
The agency works with various payment options, including insurance, private pay, Medicaid, and veterans’ programs, to ensure that care is affordable and accessible to those who need it.
What Families Say
Feedback from families has been mixed. Some have noted challenges with communication, particularly in phone interactions, describing experiences as less than satisfactory. However, the agency’s focus on providing essential care services remains a key aspect of their operations.
Room for Improvement
There have been reports of difficulties in customer service, particularly regarding responsiveness over the phone. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Elara Caring in Oklahoma City, Oklahoma, offers comprehensive in-home care services, including personal care and hospice support. While the agency is dedicated to delivering quality care, some families have indicated areas for improvement in communication. Overall, Elara Caring strives to meet the diverse needs of its clients through a range of services and support options.
