Overview
Legend At Council Road, located in Oklahoma City, Oklahoma, offers both Assisted Living and Memory Care residences designed to create a warm, comfortable, and socially active environment. This facility is dedicated to providing personalized services that respect residents’ privacy, dignity, and independence, ensuring they thrive in a supportive community.
Services & Support
Legend At Council Road provides a range of services including assisted living and specialized memory care tailored for individuals facing challenges such as Alzheimer’s disease or other forms of dementia. Residents benefit from trained caregivers available for daily support and emergency assistance, which fosters a sense of safety and well-being.
Care Approach & Staff
The facility is noted for its compassionate staff, particularly the Director of Nursing, who has received high praise for her dedication and responsiveness to residents’ needs. Families have expressed gratitude for the staff’s commitment to providing quality care and ensuring that all concerns are addressed promptly. However, there have been mixed reviews regarding staff training and communication, particularly in high-pressure situations.
Who They Serve
Legend At Council Road serves seniors requiring varying levels of care, from those needing assistance with daily activities to individuals in need of specialized memory care. The environment is designed to accommodate residents who seek both independence and support in a community setting.
Living Options & Amenities
The facility features a variety of living options, including private and shared accommodations, with a focus on creating a home-like atmosphere. Residents enjoy a range of amenities, including a vibrant life enrichment program filled with activities and events, as well as dining experiences that emphasize quality and variety.
Dining & Activities
Dining at Legend At Council Road is described as exceptional, with a focus on providing enjoyable meals in a welcoming dining room. The facility also hosts numerous activities that encourage social interaction and engagement among residents, contributing to a lively community atmosphere.
Clinical Services & Rehab
In addition to assisted living and memory care, the facility offers clinical services that include medication management and coordination with hospice care when needed. The staff’s approach to care emphasizes regular monitoring and personalized attention, although there have been concerns regarding medication administration and staff responsiveness during critical times.
What Families Say
Families have shared overwhelmingly positive experiences regarding the kindness and professionalism of the staff. Many appreciate the personal touch and the genuine care provided by the nursing director and other team members. However, there are noted areas for improvement, particularly in staff training and communication regarding patient care.
Room for Improvement
While many families have praised the care provided at Legend At Council Road, some reviews have highlighted issues with staff training and communication, particularly in high-stress situations. There have also been concerns about the adequacy of care during specific incidents, indicating a need for ongoing staff development and improved protocols.
Summary
Overall, Legend At Council Road in Oklahoma City is recognized for its compassionate staff and supportive environment for seniors. While there are areas that require attention, particularly in staff training and communication, the facility remains a recommended option for families seeking quality assisted living and memory care services.
