Overview
Iris Memory Care of Nichols Hills, located in Oklahoma City, Oklahoma, is a specialized assisted living community focusing on Alzheimer’s and dementia care. The facility aims to create a home-like atmosphere, providing residents with familiar sights, sounds, and aromas that facilitate a smoother transition. They offer various services, including respite care and both short-term and long-term stays, all delivered with compassion and dignity.
Services & Support
Iris Memory Care provides a range of memory care services tailored to meet the unique needs of each resident. The facility is staffed with certified caregivers available 24 hours a day, ensuring that residents receive continuous support. Personalized daily activity programming is designed to engage residents meaningfully, while three chef-prepared meals daily contribute to their overall well-being.
Care Approach & Staff
The care approach at Iris Memory Care emphasizes understanding each resident’s individual needs, particularly as memory loss affects everyone differently. Families have noted the compassionate attitude of the staff, who are described as dedicated and attentive. However, some reviews express concerns about the management and staffing levels, indicating that there may be times when more certified nursing assistants (CNAs) are needed.
Who They Serve
Iris Memory Care primarily serves individuals with Alzheimer’s and other forms of dementia. The facility is designed to cater to the specific requirements of those experiencing memory loss, providing a nurturing environment that prioritizes safety and dignity.
Living Options & Amenities
The community features resident suites and shared spaces that promote a sense of comfort and belonging. Visitors have remarked on the cleanliness and welcoming atmosphere of the facility, which contributes to a positive living experience. Engaging activities are regularly scheduled to keep residents active and involved.
What Families Say
Family feedback highlights the exceptional care provided by the staff, with many expressing gratitude for the personalized attention their loved ones receive. Reviews frequently mention the clean and pleasant environment, as well as the friendly demeanor of the staff. However, some families have raised concerns about management practices and the need for improved staffing levels. Overall, many families feel their loved ones are treated with respect and compassion.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement, particularly regarding management and staffing levels. Concerns about the availability of CNAs and the behavior of certain staff members have been noted, suggesting that addressing these issues could enhance the overall experience for residents and their families.
Summary
Iris Memory Care of Nichols Hills stands out for its commitment to providing compassionate and personalized memory care. While the facility excels in creating a warm and inviting atmosphere, some feedback points to management and staffing challenges that could be addressed. Overall, the facility is well-regarded by many families seeking quality care for their loved ones with dementia or Alzheimer’s.
