Overview
Sienna Extended Care & Rehab, located in Midwest City, Oklahoma, is a post-acute care center that emphasizes clinical excellence and compassionate care. The facility offers a range of services aimed at helping patients transition home safely, including nursing care, physical therapy, and rehabilitation services.
Services & Support
The center provides individualized treatment plans that encompass nursing, physical therapy, occupational therapy, and speech therapy. These services are designed to support patients in their recovery and to facilitate a safe return home. The facility also offers memory care for residents with cognitive impairments, ensuring they receive appropriate support.
Care Approach & Staff
While many families have praised the compassion and attentiveness of the staff, there are mixed reviews regarding the quality of care. Some reviewers noted positive experiences with the therapy team, highlighting their effectiveness in helping patients regain mobility and independence. However, concerns have been raised about temporary staff and the management’s responsiveness, particularly regarding communication with families and the handling of resident needs.
Who They Serve
Sienna Extended Care & Rehab primarily serves individuals recovering from hospital stays who require skilled nursing and rehabilitation services. The facility accommodates both short-term rehabilitation patients and long-term residents needing ongoing care.
Levels of Care
The facility offers skilled nursing care along with rehabilitation services, catering to patients with various needs, including those requiring physical, occupational, and speech therapy. Memory care services are also available for residents with dementia or cognitive challenges.
Living Options & Amenities
Sienna Extended Care & Rehab is designed to create a comfortable environment for its residents. Reviewers have noted that the facility is clean and well-maintained, contributing to a positive living experience. Activities are organized to engage residents and promote social interaction.
Dining & Activities
The facility provides dining services and activities to enhance the resident experience. However, some reviews indicate that dietary needs may not always be adequately addressed, particularly on weekends.
What Families Say
Feedback from families is varied. Many express gratitude for the care their loved ones receive, particularly from the therapy staff, who are commended for their dedication. However, several families have voiced serious concerns about neglect and poor communication from management, leading to a lack of trust in the facility.
Room for Improvement
There are notable concerns regarding the management and staffing practices at Sienna Extended Care & Rehab. Some families reported issues with temporary staff and a lack of responsiveness from management when addressing care concerns. Improving communication and ensuring consistent staffing could enhance the overall experience for residents and their families.
Summary
Sienna Extended Care & Rehab offers a variety of services aimed at supporting patients during their recovery. While many families appreciate the compassionate care provided by the therapy team and some staff members, there are significant concerns regarding management and staffing consistency. Families considering this facility should weigh the positive feedback against the reported issues to make an informed decision.
