Overview
Montevista Rehabilitation & Skilled Care, located in Lawton, Oklahoma, provides comprehensive senior care services including skilled nursing, rehabilitation, and long-term care. The facility aims to create a compassionate environment where families, residents, and staff can interact to enhance comfort and support during recovery.
Services & Support
Montevista offers a range of services including skilled nursing, rehabilitation, physical therapy, occupational therapy, speech therapy, and respite care. These services are designed to support seniors recovering from various conditions, including orthopedic and cardiac issues.
Care Approach & Staff
The facility emphasizes a compassionate approach to care, with many reviews highlighting the professionalism and kindness of certain staff members. However, there are also reports of inconsistent care, particularly regarding communication and responsiveness from nursing staff. Some families expressed concern about delays in assistance and the overall attentiveness of caregivers.
Dining & Activities
Dining experiences at Montevista have received mixed reviews. While some residents found the food to be bland and often cold, others mentioned that meals varied in quality. There have been complaints about meal orders not being fulfilled correctly, which impacted the overall satisfaction with the dining experience. Activities, such as musical performances, have been noted as highlights for residents, although there are concerns about staff limiting these enjoyable moments.
What Families Say
Feedback from families is quite varied. Some families express gratitude for the compassionate care their loved ones received, noting positive experiences during rehabilitation and long-term stays. Conversely, several reviews depict troubling incidents involving neglect and inadequate responses from staff, leading to significant dissatisfaction. Families have reported issues such as delayed medication, lack of communication, and unaddressed personal care needs.
Room for Improvement
There are notable areas for improvement at Montevista, particularly in staff responsiveness and communication. Multiple reviews indicate that residents have experienced delays in receiving assistance and medications, which have raised concerns about the quality of care. Additionally, the dining experience could benefit from enhancements to ensure meals are served as ordered and at appropriate temperatures.
Summary
Montevista Rehabilitation & Skilled Care provides essential services for seniors in a supportive environment, but experiences can vary significantly based on individual circumstances. While some families appreciate the compassionate care provided, others have raised serious concerns regarding staff responsiveness and the quality of dining services. Families considering Montevista should weigh both positive and negative feedback to make an informed decision for their loved ones.
