Overview
Visiting Angels, located in Lawton, Oklahoma, is a prominent in-home care provider dedicated to supporting individuals with various needs, including dementia and age-related concerns. The agency emphasizes a personalized approach to home care, aiming to deliver tailored services that allow clients to thrive in their own homes. With a focus on compassion and reliability, Visiting Angels offers a range of services designed to meet the specific needs of each client.
Services & Support
Visiting Angels provides a variety of services to assist seniors in maintaining their independence at home. Their offerings include personal care, medication reminders, companionship, light housekeeping, and transportation to appointments. The agency is committed to flexible care solutions, accommodating both occasional support and 24-hour care as required. This adaptability is a key aspect of their Life Care Navigation approach, which seeks to ensure that clients receive the exact level of care they need.
Care Approach & Staff
The caregivers at Visiting Angels are described as professional, caring, and attentive, with many families noting their ability to form meaningful connections with clients. The office staff is also highlighted for their responsiveness and willingness to address concerns and questions. Families have appreciated the individualized care plans established by the director, which help ensure that the specific needs of each client are met effectively.
Who They Serve
Visiting Angels serves a diverse clientele, including individuals with dementia and those requiring assistance with daily activities. The agency has been noted for its ability to provide care that respects the dignity and preferences of clients, making it a trusted choice for families seeking support for their loved ones.
Service Area
In addition to Lawton, Visiting Angels serves surrounding communities, including Cache, Elgin, Geronimo, Marlow, and Duncan. This broad service area allows them to assist a wide range of families in need of home care support.
What Families Say
Feedback from families using Visiting Angels has been mixed. Many express gratitude for the compassionate care provided, highlighting the professionalism and dedication of the caregivers. Positive experiences include caregivers forming strong bonds with clients and the office staff being supportive and responsive. However, some families have raised concerns regarding communication and reliability. Instances of missed appointments and lack of updates about caregiver availability have been reported, indicating areas where improvements could be made.
Room for Improvement
While many families praise Visiting Angels for their care, some reviews indicate a need for better communication regarding scheduling and caregiver availability. Instances of caregivers not showing up for shifts without notice have been mentioned, suggesting that enhancing communication and reliability could further strengthen their service.
Summary
Visiting Angels in Lawton, Oklahoma, provides a range of personalized in-home care services aimed at supporting seniors and individuals with specific needs. With a focus on compassionate care and flexibility, they have garnered positive feedback from many families. However, ongoing concerns about communication and reliability highlight opportunities for improvement in their service delivery. Overall, Visiting Angels remains a notable option for families seeking home care support in the region.
