Overview
Oak Hills Care Center Skilled Nursing & Rehabilitation, located in Jones, Oklahoma, was founded in 1959 with a mission to provide quality healthcare for those in need of round-the-clock skilled nursing. Situated just 15 minutes from Oklahoma City, the facility offers access to top-quality physicians and hospital care. The center specializes in various care needs, including rehabilitation, dementia, and behavioral care.
Services & Support
Oak Hills Care Center provides a range of services, including skilled nursing, rehabilitation, and memory care. The facility aims to meet the diverse needs of residents, focusing on delivering compassionate care. However, some reviews indicate that communication with administration can be challenging, with families expressing frustration over a lack of timely updates regarding their loved ones’ care.
Care Approach & Staff
The staff at Oak Hills Care Center has received mixed feedback from families. While some reviews highlight the kindness and willingness of the staff to assist residents, others point to significant issues with care quality and communication. Families have noted that while some staff members demonstrate compassion, there are concerns about the overall effectiveness of the administration and management in addressing residents’ needs.
Who They Serve
Oak Hills Care Center serves individuals requiring skilled nursing care, including those with memory care needs. Families have shared experiences regarding the care their loved ones receive, with some expressing satisfaction with the attention given to residents, while others report serious concerns about the level of care and communication.
Levels of Care
The facility offers various levels of care, including skilled nursing and memory care. However, reviews indicate that the quality of care can vary significantly, with some residents experiencing a lack of attention to their health and well-being. Families have expressed concern over the management of medical issues, suggesting that improvements are needed in this area.
Living Options & Amenities
Residents at Oak Hills Care Center have access to amenities designed to enhance their quality of life. The facility is noted for being clean, although some reviews mention unpleasant odors. Families appreciate the activities provided, although there are concerns about the adequacy of staffing to support these activities consistently.
What Families Say
Feedback from families is mixed. Some families commend the staff for their kindness and the positive environment created for residents, while others express serious concerns over communication and the overall quality of care. Specific issues raised include the handling of personal belongings and the responsiveness of administration. Several reviews recommend caution when considering this facility for loved ones, citing distressing experiences related to care and management.
Room for Improvement
Several reviews indicate areas needing improvement, particularly regarding communication between families and administration. Concerns about the quality of care, including reports of neglect and poor handling of medical issues, have been highlighted. Families have expressed a desire for better oversight and accountability from management.
Summary
Oak Hills Care Center Skilled Nursing & Rehabilitation offers a range of services for individuals needing skilled nursing and memory care in Jones, Oklahoma. While some families report positive experiences with staff and activities, significant concerns about care quality, communication, and administration persist. Prospective residents and their families are encouraged to thoroughly evaluate the facility and consider these varied experiences when making decisions.