Overview
Edmond Health Care Center, located in Edmond, Oklahoma, is a skilled nursing facility that aims to provide compassionate care for its residents. With a focus on both short and long-term care, the center strives to create a supportive environment that respects the dignity and individuality of all its residents.
Services & Support
The center offers 24/7 skilled nursing care, wound care, respiratory care, and memory care. Residents are encouraged to participate in daily activities designed to enhance their quality of life. The facility is equipped to handle individuals with a high level of acuity, ensuring that those with complex needs receive appropriate attention.
Care Approach & Staff
Edmond Health Care Center emphasizes a family-oriented approach to care, aiming to treat residents as they would their own family members. However, reviews indicate a mixed experience with staff interactions. While some families express appreciation for the attentiveness and compassion shown by certain staff members, others report instances of rudeness and neglect.
Dining & Activities
The facility provides dining services, but feedback suggests that the quality and temperature of meals may not consistently meet residents’ needs. Some family members have noted that meals can be served cold, and the variety may not be sufficient. Activities are available to engage residents, but the overall experience seems to vary significantly among individuals.
What Families Say
Feedback from families is notably mixed. Some express gratitude for the care their loved ones receive, highlighting the compassion of specific staff members. Others, however, raise concerns about the cleanliness of the facility, the quality of food, and the professionalism of the staff. Instances of poor communication, such as difficulty reaching the facility by phone and last-minute notifications regarding resident transfers, have also been reported.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly in staff professionalism and communication. Families have expressed concerns about inadequate care and the overall condition of the facility.
Summary
Edmond Health Care Center presents itself as a caring community for residents in need of skilled nursing and memory care. However, the experiences of families suggest significant variability in the quality of care and staff interactions. Prospective residents and their families may wish to consider these factors and visit the facility to gauge its suitability for their needs.