Overview
Senior Suites Healthcare, located in Broken Arrow, Oklahoma, is a facility dedicated to providing both short-term rehabilitation and long-term care. The environment aims to foster comfort and wellness for its residents, with a focus on meeting individual needs through skilled staff support. While the facility strives to create a welcoming atmosphere, some reviews indicate areas that require attention.
Services & Support
Senior Suites Healthcare offers a variety of services, including post-hospital rehabilitation, long-term care, and daily assistance. The staff is trained to provide companionship and mobility assistance, ensuring that residents maintain a sense of independence while receiving the necessary support for their care.
Care Approach & Staff
The facility’s staff has received mixed feedback from families. Many families appreciate the caring approach of the daytime staff, who are noted for their friendliness and attentiveness. However, there are concerns regarding the staffing levels during night and weekend shifts, where some families reported less satisfactory experiences. There are mentions of the staff being overwhelmed, leading to lapses in care, particularly for patients with specific medical needs.
Who They Serve
Senior Suites Healthcare serves a diverse population, including individuals recovering from hospital stays and those requiring long-term care. The facility aims to create a supportive environment for residents with varying levels of care needs.
Living Options & Amenities
The facility features living spaces designed to accommodate both short-term and long-term residents. While some reviews highlight the need for improvements in the physical environment, such as brighter decor and better maintenance, there are mentions of the overall cleanliness of the facility.
Dining & Activities
Dining experiences at Senior Suites Healthcare have received mixed reviews. Families have noted that meals can sometimes be unappetizing, and there are concerns about the timeliness and quality of food served. However, some families report that the staff is accommodating in addressing dietary preferences.
Room for Improvement
Several reviews point out that the facility is in need of significant improvements regarding maintenance and staffing. Issues such as cleanliness, timely medical care, and the overall responsiveness of the staff have been highlighted as areas that require attention.
What Families Say
Feedback from families varies widely. Some express gratitude for the caring staff and the support provided during their loved ones’ stays. Others, however, have shared negative experiences, citing inadequate care and concerns about safety and cleanliness. The mixed reviews suggest that while some residents receive excellent support, others face challenges that impact their overall experience.
Summary
In summary, Senior Suites Healthcare in Broken Arrow, Oklahoma, offers a range of services aimed at supporting residents during their recovery and long-term care. While many families appreciate the dedication of the staff, there are notable concerns regarding the facility’s maintenance and staffing levels, particularly during off-peak hours. Families considering this facility should weigh the positive experiences against the reported challenges to make an informed decision for their loved ones.
