Overview
Angels Care Hospice, located in Broken Arrow, Oklahoma, provides hospice care services to patients with life-limiting illnesses. Their services are designed to support individuals in private residences, assisted living facilities, hospitals, or any environment they call home. The organization emphasizes compassionate care, aiming to ensure comfort and dignity for both patients and their families during challenging times.
Services & Support
The hospice offers an interdisciplinary care team that includes doctors, nurses, hospice aides, chaplains, social workers, bereavement counselors, and trained volunteers. This team is available 24/7 to address health needs and provide support. Their focus is on symptom management, pain relief, and enhancing the quality of life for patients and their families.
Care Approach & Staff
While some reviews highlight the exceptional care provided by specific staff members, there are contrasting experiences regarding the overall support offered. Some families appreciated the kindness and compassion shown by the staff, noting their commitment to going above and beyond during difficult times. However, other families reported significant issues with communication and care, describing experiences where staff members were perceived as unhelpful or insensitive.
What Families Say
Feedback from families has been mixed. Many express gratitude for the compassionate care received, particularly from individual staff members such as nurses and social workers. However, several reviews also reflect deep disappointment with the overall service, citing a lack of guidance and support during critical moments. Some families felt that their concerns were not adequately addressed, which left them feeling unsupported during end-of-life care.
Room for Improvement
There are notable concerns regarding communication and staff interactions. Several families reported feeling frustrated by the lack of direction and support, especially during critical times. Improving the responsiveness and compassion of the care team may enhance the experience for families seeking hospice services.
Summary
Angels Care Hospice offers essential hospice services in Broken Arrow, Oklahoma, with a focus on compassionate care. While many families appreciate the dedication of individual staff members, there are significant concerns regarding communication and overall support. Potential clients may wish to weigh these experiences when considering hospice care options.