Overview
Primary Clinic, located in Broken Arrow, Oklahoma, offers a blend of advanced technology and compassionate care tailored to individual needs. The clinic provides a range of home healthcare services aimed at supporting patients through recovery and managing chronic conditions.
Services & Support
Restore Home Healthcare provides a variety of services, including home nursing, physical therapy, occupational therapy, speech therapy, and support from a medical social worker. This comprehensive approach ensures that patients receive the assistance they need to recover and maintain their health at home.
Care Approach & Staff
The staff at Restore Home Healthcare is noted for their professionalism and compassion. Many reviews highlight the dedication of the team, particularly mentioning the efforts of one nurse who is described as attentive and thorough. The personnel are recognized for their ability to explain care procedures clearly, fostering a comforting environment for patients. Overall, the staff is seen as both helpful and dependable, contributing positively to the patient experience.
What Families Say
Feedback from families is mixed. While many express appreciation for the caring nature of the staff and the quality of care provided, some families have reported challenges with communication and insurance acceptance. Specific instances of unhelpfulness from office staff have been noted, alongside positive experiences with individual caregivers who go above and beyond in their roles.
Room for Improvement
Some families experienced delays and communication issues, particularly regarding insurance acceptance and responsiveness from office staff. These concerns suggest areas where the clinic could enhance its service delivery and patient communication.
Summary
Primary Clinic in Broken Arrow, Oklahoma, offers a range of home healthcare services with a focus on compassionate care. While many families praise the professionalism and dedication of the staff, there are noted areas for improvement in communication and administrative processes. Families considering this provider may find a supportive environment, but should be aware of potential challenges related to insurance and office interactions.
