Overview
Eton Home Health Inc, located in Broken Arrow, Oklahoma, is a nonprofit organization that has been providing home health care and various support services for over 20 years. Their mission is to empower individuals by offering compassionate care that promotes comfort and independence at home and within the community.
Services & Support
Eton Home Health offers a range of services designed to assist individuals with their medical and daily living needs. They provide skilled nursing care as part of their home health care programs, aiming to cater to the unique requirements of each patient. The organization focuses on delivering professional support through various waiver-funded programs.
Care Approach & Staff
While some reviews highlight the commitment of the home care staff to patient well-being, there are also significant concerns regarding the professionalism and competence of certain staff members. Experiences shared by families indicate a mix of satisfaction and dissatisfaction with the care provided. Some families appreciated the dedication of the staff, while others reported issues with communication and quality of medical attention.
What Families Say
Feedback from families presents a divided perspective on Eton Home Health. Positive comments reflect satisfaction with the care provided, noting that some staff members are compassionate and attentive. However, negative reviews express frustration over unprofessional behavior and inadequate medical care, with some families feeling that their loved ones did not receive the attention they deserved. Instances of poor communication and perceived rudeness from staff have also been reported.
Room for Improvement
Several reviews indicate a need for improvement in staff training and professionalism. Families have expressed concerns about the quality of medical attention and the overall approach to patient care, suggesting that enhancements in these areas could lead to a better experience for clients.
Summary
Eton Home Health Inc offers essential home health care services in Broken Arrow, Oklahoma, with a mission to support individuals in leading independent lives. While there are positive experiences related to compassionate care, some families have reported significant issues with professionalism and the quality of medical attention. This mixed feedback highlights the importance of continued improvement in staff training and patient communication to better meet the needs of clients.
