Overview
Angels Care Home Health, located in Broken Arrow, Oklahoma, is a Medicare-certified home health agency that provides a variety of home health care services to seniors. They offer skilled nursing care, wound care, physical, speech, and occupational therapy, along with various disease management and specialty programs. The agency emphasizes patient and family education to empower clients and their caregivers in managing health conditions effectively.
Services & Support
Angels Care Home Health offers a comprehensive range of services designed to meet the needs of seniors in their own homes. Their services include skilled nursing care, wound care, and various therapeutic services such as physical, speech, and occupational therapy. They also focus on disease management and specialty programs to help patients maintain their health and quality of life.
Care Approach & Staff
The agency’s care approach centers on collaboration with the patient’s physician to ensure that medical services align with the prescribed plan of care. Staff members, including nurses and therapists, are described as knowledgeable and dedicated, with some families noting their helpfulness and willingness to go the extra mile. However, there have been mixed reviews regarding the professionalism of some nursing staff, with concerns raised about communication and attention to patient needs.
Who They Serve
Angels Care Home Health primarily serves seniors in Broken Arrow and the surrounding areas. Their services cater to individuals living in private residences, retirement communities, and assisted living facilities, ensuring that care is provided in the most comfortable environment for each patient.
Service Area
In addition to Broken Arrow, Angels Care Home Health extends its services to various counties in Oklahoma, including Adair, Atoka, Cherokee, Choctaw, and more. This broad service area allows them to reach a diverse group of clients throughout the region.
What Families Say
Families have expressed a range of experiences with Angels Care Home Health. While some have praised the agency for its knowledgeable and compassionate staff, others have reported significant concerns regarding service quality and professionalism. Issues highlighted include inconsistent communication, missed appointments, and dissatisfaction with the nursing care provided. Some families have noted positive interactions with specific staff members, while others have raised serious concerns about their experiences.
Room for Improvement
Several reviews indicate areas where Angels Care Home Health could enhance their services. Common themes include the need for better communication among staff, timely responses to patient needs, and improved professionalism during home visits. Families have reported instances of unprofessional behavior from nursing staff, which has impacted their overall satisfaction with the care received.
Summary
Angels Care Home Health provides essential home health care services to seniors in Broken Arrow, Oklahoma, with a focus on skilled nursing, wound care, and therapy services. While many families appreciate the knowledge and dedication of certain staff members, there are notable concerns regarding the consistency and professionalism of care. The agency serves a broad area and aims to empower patients and their families through education and support, but improvements in communication and service delivery are needed to enhance the overall experience for clients.
