Overview
Sheyenne Crossings, located in West Fargo, North Dakota, offers a supportive environment for older adults with a range of services designed to empower them to thrive. The facility provides various living options, including private rooms, and is dedicated to enhancing the quality of life for its residents through a comprehensive approach to care.
Services & Support
Sheyenne Crossings delivers a wide array of services tailored to meet the needs of its residents. These include skilled nursing, medication monitoring and administration, social services, and counseling. The facility also emphasizes personalized care plans developed through resident-family care conferences, ensuring that individual preferences for dietary, activity, and living arrangements are respected.
Care Approach & Staff
The staff at Sheyenne Crossings is noted for their compassionate care and strong commitment to the well-being of residents. Many reviews highlight the personal connections staff members establish with residents, treating them with respect and as part of a family. The facility employs a six-faceted approach to wellness that encompasses intellectual, social, emotional, spiritual, occupational, and physical well-being, aiming to keep residents active and engaged.
Dining & Activities
Residents at Sheyenne Crossings enjoy three daily chef-prepared meals, with many positive comments regarding the quality of food. The facility also provides various engaging activities, including music therapy and pastoral care, which contribute to a vibrant community atmosphere.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care and support their loved ones receive, others have raised concerns about oversight and staff turnover. Positive remarks emphasize the staff’s attentiveness and the welcoming environment for families, though there are mentions of instances where care quality declined over time.
Room for Improvement
Some reviewers have noted issues regarding staff supervision and responsiveness, with reports of missed meals and lack of adequate monitoring in certain situations. Concerns about security and oversight have also been mentioned, suggesting areas where the facility could enhance its services.
Summary
Sheyenne Crossings provides a range of supportive services for older adults, focusing on personalized care and wellness. While many families appreciate the compassionate staff and engaging environment, there are areas for improvement regarding oversight and care consistency. Families considering Sheyenne Crossings may find it beneficial to visit and discuss specific care needs with the administration.