Overview
Visiting Angels, located in Minot, North Dakota, is part of a nationwide network of home care agencies. They offer a variety of personal home care services aimed at helping seniors live independently in their own homes. Their services include in-home care, dementia care, respite care, and companion care.
Services & Support
Visiting Angels Minot provides non-medical in-home care tailored to the individual needs and preferences of seniors. Their caregivers assist with daily living activities, ensuring that elderly clients receive the support necessary to maintain their quality of life at home. The agency emphasizes compassionate care and aims to match clients with caregivers who can cater to their health and well-being needs.
Care Approach & Staff
The agency promotes a philosophy of one-on-one care while respecting their caregiving staff. However, reviews indicate mixed perceptions about the professionalism of the staff. Some families have reported positive experiences, noting that the staff is caring and trustworthy. Conversely, there are concerns about unprofessional behavior and communication from the office staff, with some families feeling dismissed or unsupported.
Who They Serve
Visiting Angels serves seniors who require assistance in their daily lives, including those with specific needs such as dementia or those needing respite care. The agency aims to support families in helping their loved ones remain in their homes for as long as possible.
Service Area
The services of Visiting Angels are available in Minot and the surrounding areas, providing support to families seeking home care for their elderly loved ones.
What Families Say
Reviews from families reflect a range of experiences with Visiting Angels. While some families appreciate the compassionate care provided by the staff, others express dissatisfaction with the professionalism and responsiveness of the agency. Concerns have been raised about the availability of caregivers and the communication from the office staff, with some families recommending that others explore alternative options for home care.
Room for Improvement
Feedback indicates areas for improvement, particularly in staff professionalism and communication. Some families have reported feeling that their concerns were not adequately addressed, and there are suggestions for enhancing the overall responsiveness of the agency.
Summary
Visiting Angels in Minot, North Dakota, offers essential home care services aimed at helping seniors live independently. While the agency has received positive feedback regarding the compassionate nature of some caregivers, there are notable concerns regarding staff professionalism and communication. Families considering Visiting Angels may want to weigh these factors carefully in their decision-making process.
