Overview
Tender Care Inc, located in Winston-Salem, North Carolina, provides home health care services aimed at supporting individuals in need of assistance.
Services & Support
Tender Care Inc offers a range of home care services tailored to the individual needs of clients. However, experiences reported by families indicate variability in service quality. Some families noted positive experiences with the care provided, while others expressed dissatisfaction regarding reliability and adherence to care instructions.
Care Approach & Staff
The owner of Tender Care Inc is described as experienced and approachable, fostering a supportive environment for both clients and their families. Some clients appreciated the individualized approach and the ability to communicate their specific needs. However, reviews also highlight concerns about staffing levels and the consistency of care, with reports of aides not showing up as scheduled and a lack of backup support when needed.
Who They Serve
Tender Care Inc serves a variety of clients, including those recovering from rehabilitation and individuals with dementia. While some families found the services beneficial for their loved ones, others indicated that the staffing challenges may not be suitable for those requiring consistent and reliable support.
Room for Improvement
Feedback suggests that there are areas for improvement, particularly in staffing reliability and quality control. Several families reported issues with aides not following care instructions or failing to show up for scheduled visits, which led to frustration and unmet needs for their loved ones.
Summary
Tender Care Inc in Winston-Salem, North Carolina, offers home health care services with a focus on individualized support. While the owner and some staff members receive praise for their understanding and experience, there are notable concerns regarding staffing reliability and the overall quality of care provided. Families considering this service may want to weigh these factors based on their specific needs.
