Overview
Primary Health Choice – Home Care and Behavioral Health, located in Winston-Salem, North Carolina, is a provider established in 2003 that specializes in delivering comprehensive behavioral health services. Over the years, the organization has grown significantly, now serving approximately 3,000 consumers throughout North Carolina. Their mission focuses on improving the quality of life for individuals through personalized and compassionate care in various settings, including home, school, and community environments.
Services & Support
Primary Health Choice offers a wide range of services designed to meet the diverse needs of their clients. These include psychological testing, tailored care management, personal care services for both children and adults, and community alternative programs for disabled adults. They also provide case management services that assist clients in navigating the healthcare system and obtaining necessary documentation. Additionally, their Veterans Care Program offers financial assistance for veterans requiring home care services.
Care Approach & Staff
The team at Primary Health Choice consists of experienced professionals dedicated to providing individualized care. They focus on developing therapeutic relationships with clients and utilize psychological-based strategies to support mental wellness. Staff members are frequently described as friendly, contributing to a welcoming and supportive environment for those they serve.
Who They Serve
Primary Health Choice caters to individuals of all ages, offering services that are tailored to meet the unique needs of each client. Their commitment to serving a wide demographic ensures that both children and adults can access the support they require for their mental health and personal care needs.
Service Area
The agency operates throughout North Carolina, providing services to a broad range of consumers. Their growth from a single office to multiple locations reflects their commitment to expanding access to care across the state.
What Families Say
Families have reported a wonderful experience with Primary Health Choice, highlighting the friendly nature of the staff and the efficiency of their services. Many clients appreciate the personalized approach to care, which fosters a sense of trust and comfort.
Room for Improvement
While the overall feedback is positive, some families have expressed a desire for more streamlined communication regarding service updates and scheduling. This feedback suggests an opportunity for the agency to enhance their communication strategies to better meet client expectations.
Summary
In summary, Primary Health Choice – Home Care and Behavioral Health in Winston-Salem, North Carolina, is a well-established provider of behavioral health services. Their focus on personalized care, experienced staff, and comprehensive support options makes them a valuable resource for individuals seeking assistance with mental wellness and personal care needs. Families can expect a friendly and efficient service experience as they navigate their care journey.
