Overview
Piedmont Home Care, located in Winston-Salem, North Carolina, is a trusted provider of in-home health care services. With over 50 years of experience, this family-owned agency specializes in compassionate and professional care tailored to seniors, individuals recovering from surgery, and those with chronic illnesses or cognitive conditions such as Alzheimer’s and dementia.
Services & Support
Piedmont Home Care offers a wide range of personalized services designed to meet the unique needs of their clients. Their offerings include assistance with daily living activities such as bathing, dressing, personal hygiene, and ambulation. They also provide medication management, meal preparation, light housekeeping, transportation to appointments, and support with shopping and errands. The agency focuses on delivering comprehensive support in the comfort of clients’ homes, ensuring dignity and safety throughout the caregiving process.
Care Approach & Staff
The team at Piedmont Home Care is frequently described as compassionate, trustworthy, and dedicated to serving clients with empathy and respect. Caregivers are noted for their ability to adapt care plans as needed, providing a responsive approach to the evolving needs of those they serve. Families have expressed appreciation for the management and nursing staff, who are seen as valuable resources in navigating the complexities of caregiving for aging family members.
Who They Serve
Piedmont Home Care primarily serves seniors and individuals dealing with post-surgical recovery, chronic illnesses, and cognitive conditions. Their services are designed to support clients in maintaining independence while enhancing their quality of life.
Service Area
Piedmont Home Care proudly serves Winston-Salem and the surrounding areas, including Greensboro, High Point, Kernersville, Clemmons, Lewisville, Summerfield, Jamestown, Rural Hall, King, Pfafftown, and Walkertown, as part of the wider Piedmont Triad region in North Carolina.
What Families Say
Families have shared positive experiences with Piedmont Home Care, highlighting the peace of mind provided by the caregivers. Many have expressed gratitude for the quick response and support during challenging times, noting that caregivers treat clients with the same care and respect they would show their own family members. However, some feedback indicated concerns regarding the overall quality of care, suggesting that experiences may vary.
Room for Improvement
While many families have praised the quality of care and responsiveness of the team, there have been mentions of disappointment regarding the overall quality in some cases. Addressing these inconsistencies could enhance the experience for all clients.
Summary
Piedmont Home Care is committed to providing high-quality, compassionate in-home health care services in Winston-Salem, North Carolina. With a focus on personalized care and a responsive team, they aim to support clients in maintaining their independence and enhancing their quality of life. Families have generally expressed satisfaction with the services, although some areas for improvement have been noted.
