Overview
Hairston Home Care, located in Winston-Salem, North Carolina, is dedicated to providing high-quality in-home health care services. The agency aims to deliver compassionate and personalized care tailored to the unique needs of each client. Their focus is on enhancing the well-being and dignity of those they serve, ensuring a safe and secure environment for elderly care.
Services & Support
Hairston Home Care offers a range of services designed to support individuals in maintaining their independence at home. Their caregivers provide assistance with daily activities such as bathing and dressing, as well as specialized care for conditions like dementia and Alzheimer’s. The agency emphasizes the importance of personalized care plans, which include diet monitoring and medication management, to address the specific needs of each client.
Care Approach & Staff
The staff at Hairston Home Care is described as experienced and compassionate, with a commitment to delivering excellent service. Many families have expressed gratitude for the professionalism and dedication shown by the caregivers. The agency also prioritizes the well-being of its employees, ensuring safe transportation during inclement weather, which reflects their overall commitment to quality care.
Who They Serve
Hairston Home Care primarily serves elderly clients and individuals with mental health issues, providing tailored support to enhance their quality of life. The agency’s caregivers are trained to handle a variety of needs, fostering an environment of trust and comfort for both clients and their families.
What Families Say
Feedback from families highlights a mix of experiences with Hairston Home Care. Many clients have praised the quality of service and the compassion shown by the staff, noting that they would choose Hairston again if needed. However, some reviews mention concerns about inconsistent scheduling and staff professionalism, indicating that experiences may vary.
Room for Improvement
Several reviews indicate areas where Hairston Home Care could improve, particularly regarding staff training and scheduling consistency. Some families expressed dissatisfaction with late arrivals and unprofessional behavior from staff members, suggesting that better oversight and training may enhance the overall service experience.
Summary
Hairston Home Care in Winston-Salem, NC, provides a variety of in-home health care services with a focus on personalized care and client dignity. While many families appreciate the compassionate support and professionalism of the caregivers, there are noted concerns regarding scheduling and staff training that the agency may need to address. Overall, Hairston Home Care is recognized for its commitment to enhancing the quality of life for its clients.
