Overview
Care One Home Health Care, located in Winston-Salem, North Carolina, offers home health care services with a focus on client satisfaction and personalized care. The agency has been in operation for several years and has served various clients, including those needing long-term support.
Services & Support
The agency provides a range of home health care services aimed at assisting clients in their daily activities and ensuring their well-being. Families have noted that Care One strives to go above and beyond in supporting both clients and their families, reflecting a commitment to quality care.
Care Approach & Staff
Care One Home Health Care is described as having a professional and caring staff. Reviews indicate that the agency aims to match caregivers with clients effectively, although there have been instances where the fit was not ideal. The agency’s leadership is also mentioned, with some clients expressing appreciation for their involvement in client care.
Who They Serve
The agency serves a variety of clients, including those needing ongoing care for elderly family members. Families have expressed satisfaction with the care provided, highlighting the agency’s commitment to meeting individual needs.
What Families Say
Feedback from families is mixed. While many clients express high satisfaction with the services and staff, there are some concerns about caregiver compatibility and communication with management. One family reported a negative experience with the owner regarding their feedback about caregiver fit, which led them to seek services elsewhere. However, other families have shared positive experiences and recommended the agency based on their care quality.
Room for Improvement
Some families have noted challenges related to caregiver compatibility, indicating that not all matches were successful. Additionally, there are concerns about communication from management when addressing client feedback.
Summary
Care One Home Health Care in Winston-Salem, North Carolina, provides a dedicated approach to home health care, with many families expressing gratitude for the services received. While there are positive testimonials regarding the staff and quality of care, some families have encountered issues with caregiver fit and communication, suggesting areas for potential improvement.
