Overview
Grand Villa Assisted Living at Winston, located in Winston-Salem, North Carolina, is an assisted living facility that aims to provide a supportive environment for seniors. The facility offers a range of services designed to assist residents with daily living activities, medication management, and social and recreational programs. While the community promotes independence and quality of life, reviews reflect a mixed experience regarding the level of care and management.
Services & Support
Grand Villa Assisted Living offers various services, including assistance with daily living activities and medication management. Residents can also participate in social and recreational programs designed to enhance their quality of life. However, some reviews indicate concerns about the consistency of care and the overall management of the facility.
Care Approach & Staff
The staff at Grand Villa has received praise for their caring and attentive approach, with many reviews highlighting their dedication to treating residents like family. However, there are also reports of disorganization and instances of staff being rude or dismissive. Some reviewers noted improvements in staff behavior under new management, indicating a potential positive shift in the facility’s culture.
Who They Serve
Grand Villa serves seniors who require assistance with daily living. The facility is designed to accommodate various needs, but experiences shared in reviews suggest that the quality of care can vary significantly.
Levels of Care
As an assisted living facility, Grand Villa provides a level of care suitable for seniors who need help with daily activities but do not require the intensive medical care provided by nursing homes. This includes support with personal care and medication management.
Living Options & Amenities
The facility is described as having a homey atmosphere, with a focus on providing comfortable living conditions. However, some reviews have raised concerns about cleanliness and maintenance, mentioning issues like dirty dining areas and outdated furniture.
Dining & Activities
Residents at Grand Villa are offered dining options and activities designed to promote engagement and social interaction. While some reviews highlight enjoyable meals and activities, others indicate that cleanliness in dining areas has been a concern.
Room for Improvement
Several reviews point to significant areas for improvement, including the need for better management practices and enhanced cleanliness throughout the facility. Issues such as reported bed bugs and instances of neglect have been noted, suggesting a need for increased attention to the living environment and resident care.
Summary
Grand Villa Assisted Living at Winston presents itself as a supportive community for seniors, with a range of services aimed at enhancing quality of life. While many reviews commend the caring nature of the staff and the welcoming atmosphere, concerns about management, cleanliness, and overall care quality highlight the need for ongoing improvements. Families considering this facility should weigh both the positive aspects and the critical feedback to make an informed decision.
