Overview
Visiting Angels Senior Home Care Wilmington, located in Wilmington, North Carolina, is a trusted provider of in-home care services designed to support seniors and their families. The organization specializes in personalized care, ensuring that clients receive the assistance they need to maintain their independence at home. With a commitment to client satisfaction, Visiting Angels offers a flexible service delivery model that allows families to schedule as little as one hour per shift.
Services & Support
Visiting Angels provides a comprehensive range of services tailored to meet the unique needs of each client. Their offerings include personal in-home care, companionship, dementia care, and palliative care. Families appreciate the personalized care plans that are developed in collaboration with caregivers, ensuring that the specific needs of their loved ones are met effectively. The organization is also known for its responsiveness and flexibility, making adjustments as needed to accommodate changing circumstances.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate and attentive, with many families noting their dedication to providing exceptional care. Staff members are recognized for their professionalism and ability to communicate effectively with both clients and their families. While many reviews highlight the positive experiences with caregivers, some feedback suggests that there are occasional concerns regarding the professionalism of certain staff members, indicating room for improvement in this area.
Who They Serve
Visiting Angels serves a diverse clientele, primarily focusing on seniors who require assistance to live comfortably and safely at home. Their services are designed to support individuals with various needs, including those recovering from strokes or living with complex conditions like Alzheimer’s disease. Families looking for compassionate in-home care for their loved ones can find a supportive environment at Visiting Angels.
What Families Say
Families have shared overwhelmingly positive experiences with Visiting Angels, often expressing gratitude for the compassionate care their loved ones receive. Many reviews emphasize the kindness and professionalism of the caregivers, with one family highlighting a caregiver’s quick response during a medical emergency, which they described as life-saving. Overall, families commend the organization for its commitment to quality care and the positive impact it has on their loved ones’ lives.
Room for Improvement
While many families have praised the care provided by Visiting Angels, some reviews indicate that there may be inconsistencies in staff professionalism. A few caregivers have expressed concerns about the company’s focus on meeting targets over genuine client care, leading to a perception of a more transactional relationship in some instances. Addressing these concerns could enhance the overall experience for both clients and staff.
Summary
Visiting Angels Senior Home Care Wilmington is a well-regarded provider of in-home care services in Wilmington, North Carolina. With a focus on compassionate and personalized care, the organization has garnered positive feedback from families seeking support for their loved ones. While there are areas for improvement regarding staff professionalism, the overall dedication of the caregivers and the quality of communication have led to many families recommending their services.
