Overview
Maxim Healthcare Wilmington, NC Regional Office, located in Wilmington, North Carolina, has been providing compassionate home health care services for over 35 years. Their dedicated clinical staff focuses on enhancing the quality of life for individuals with both chronic and acute conditions. The agency offers a range of services including private duty nursing, personal care, and behavioral care, all aimed at empowering clients to live with dignity and independence.
Services & Support
Maxim Healthcare provides a variety of home healthcare services designed to support individuals with special needs. Their offerings include private duty nursing, personal care, and behavioral services. The team is committed to delivering personalized care that caters to the unique needs of each client, ensuring that they receive the support necessary for a comfortable and dignified living experience.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as professional yet warm, creating a supportive environment for clients and their families. Reviewers have noted the team’s courteous and friendly demeanor, which helps ease the discomfort often associated with needing in-home care. The agency emphasizes respect for both clients and employees, fostering a workplace culture that values teamwork and open communication.
Who They Serve
Maxim Healthcare serves individuals with a variety of needs, including those requiring special assistance due to chronic or acute conditions. Their services are tailored to empower clients to maintain their independence and improve their quality of life, making them a suitable choice for families seeking dedicated home health care.
What Families Say
Feedback from families highlights a mix of experiences with Maxim Healthcare. Many appreciate the professionalism and warmth of the staff, noting that they treat clients like family. However, there have been concerns regarding the reliability of service, with some families expressing disappointment over staffing issues and communication delays. Overall, the agency has received commendations for its supportive environment and commitment to client care.
Room for Improvement
Some families have reported challenges with service consistency and communication. Instances of late arrivals and staffing shortages have been noted, indicating a need for improved coordination and responsiveness in meeting clients’ needs.
Summary
Maxim Healthcare Wilmington, NC Regional Office is a well-established provider of home health care services in Wilmington, North Carolina. With a focus on compassionate care and respect for individuals, they offer a range of services tailored to support clients with special needs. While many families express satisfaction with the staff and overall care approach, there are areas for improvement, particularly regarding service reliability and communication.
