Overview
Liberty Home Care and Hospice, located in Wilmington, North Carolina, specializes in providing home health care, hospice care, and palliative care. Their team of caring professionals is dedicated to delivering compassionate and comprehensive services tailored to meet the needs of clients within the comfort of their own homes.
Services & Support
Liberty Home Care and Hospice offers a full continuum of care, including skilled nursing, social worker support, and palliative care. They focus on enhancing comfort and quality of life for their clients, ensuring that care is aligned with individual preferences and needs. The agency emphasizes the importance of remaining at home for treatment, as this can lead to better outcomes and peace of mind for both patients and their families.
Care Approach & Staff
The staff at Liberty Home Care and Hospice is frequently described as compassionate and professional. Many families have noted the dedication of the nurses and aides, who are often attentive and responsive to the needs of clients. However, experiences with caregivers can vary, with some families expressing dissatisfaction regarding punctuality and the level of engagement from certain staff members. Overall, the agency strives to provide a supportive environment that prioritizes the well-being of patients.
Who They Serve
Liberty Home Care and Hospice serves individuals in need of home health care, hospice care, and palliative care. They aim to provide support to clients and their families during challenging times, focusing on comfort, dignity, and individualized care.
What Families Say
Feedback from families highlights a mix of experiences with Liberty Home Care and Hospice. Many have praised the compassionate care provided by certain staff members, noting that they went above and beyond to ensure comfort and support during difficult times. However, some families have expressed concerns about communication issues, scheduling challenges, and inconsistent care from different caregivers. The overall sentiment reflects a desire for improvement in certain areas while acknowledging the positive impact of dedicated staff.
Room for Improvement
Families have pointed out several areas for improvement, particularly regarding scheduling and communication. Some have reported difficulties in receiving timely updates and consistent service times, which can affect the overall experience of care. Additionally, there have been mentions of variability in caregiver performance, with some expressing a need for more reliable and engaged support.
Summary
Liberty Home Care and Hospice offers a range of home health and hospice services in Wilmington, North Carolina, with a focus on compassionate care. While many families appreciate the dedication of the staff, there are notable concerns regarding scheduling and caregiver consistency. Overall, Liberty aims to provide a supportive environment for clients and their families, with ongoing efforts to enhance the quality of care delivered.
