Overview
Williamston House, located in Williamston, North Carolina, is an assisted living community dedicated to providing a safe and engaging environment for seniors. The facility aims to support residents in living their best lives by offering tailored health and personal care services. With a commitment to quality of life, Williamston House strives to create a comfortable atmosphere where residents can thrive.
Services & Support
Williamston House offers a range of services designed to assist residents with daily living activities. This includes medication management, personal care, and transportation services. The community is staffed 24/7, ensuring that residents receive the support they need at any time.
Care Approach & Staff
The staff at Williamston House is described as dedicated and engaged in providing quality care. Many reviews highlight the commitment of the director and the resident care coordinators to foster a supportive environment for residents. However, some feedback indicates concerns about the responsiveness of the facility, particularly regarding communication via phone.
What Families Say
Reviews about Williamston House present a mixed perspective. While some families express trust in the staff and appreciate the care provided, others have raised significant concerns. Issues with the phone system have been noted, with reports of calls disconnecting after a few rings, making it difficult for families to reach out. Additionally, some reviews mention serious care concerns, including reports of inadequate attention to residents’ health needs.
Room for Improvement
Feedback indicates that the facility has faced challenges with its phone communication system, leading to frustration for families trying to stay connected with their loved ones. Concerns have also been raised regarding the quality of care, with mentions of health issues that have arisen for some residents.
Summary
Williamston House provides assisted living services in a supportive environment in Williamston, North Carolina. While the commitment of the staff is acknowledged, families considering this facility should be aware of the mixed reviews regarding communication and care quality. Engaging with the community directly may help address specific concerns and provide clarity about the services offered.
