Overview
Brookstone Terrace of Thomasville Assisted Living and Memory Care, located in Thomasville, North Carolina, offers a supportive environment for residents seeking assisted living and memory care services. The facility emphasizes creating a warm and compassionate atmosphere, where the comfort and happiness of residents are prioritized.
Services & Support
Brookstone Terrace provides a comprehensive suite of services designed to enhance residents’ quality of life. This includes round-the-clock care assistance, transportation for outings or appointments, and a variety of social activities aimed at encouraging engagement and active living. The facility also offers dietitian-approved meals to ensure residents receive nutritious and enjoyable dining options.
Care Approach & Staff
The staff at Brookstone Terrace is described as kind and attentive, with many residents expressing appreciation for the care provided. Family members often note the personal attention given to residents, which is facilitated by the facility’s smaller size. However, there have been concerns regarding communication and staffing levels, with some reviews highlighting issues with medication management and responsiveness from staff.
Who They Serve
Brookstone Terrace serves individuals in need of assisted living and memory care, focusing on creating a close-knit community where residents feel valued. The facility aims to support those transitioning into assisted living by providing a genuine and caring atmosphere.
Room for Improvement
Several reviews indicate areas where Brookstone Terrace could enhance its services, particularly in communication and medication management. Some family members have reported difficulties in reaching staff by phone and receiving timely responses to messages. Additionally, there are concerns about the adequacy of staffing levels and the overall morale of employees.
Summary
In summary, Brookstone Terrace of Thomasville Assisted Living and Memory Care offers a range of services aimed at providing a supportive and engaging environment for its residents. While many families appreciate the kindness of the staff and the quality of activities, there are notable concerns regarding communication and medication management that potential residents and their families should consider.