Overview
Raleigh Rehabilitation Center, located in Raleigh, North Carolina, offers a range of rehabilitation and nursing services for patients requiring short-term care after hospital admissions. The facility aims to provide a supportive environment for recovery, with a focus on physical, occupational, and speech therapy.
Services & Support
The center provides various services including short-term rehabilitation, in-patient residential stays, and respite care. Patients can receive 24-hour nursing care and therapy services up to seven days a week. The facility also offers specialty programs, including a post-COVID-19 recovery program, aiming to meet the diverse needs of its residents.
Care Approach & Staff
Reviews highlight a mix of experiences regarding the staff’s performance. Many families have noted the kindness and professionalism of some staff members, mentioning that certain caregivers treated residents with compassion and attentiveness. However, there are significant concerns regarding staffing levels, with multiple reviews indicating that the facility may be understaffed, leading to inadequate care for some residents.
Who They Serve
Raleigh Rehabilitation Center primarily serves individuals requiring rehabilitation after hospitalization, including those recovering from strokes and other serious health conditions. The facility accommodates both short-term and long-term residents, focusing on providing care tailored to the specific needs of each individual.
Levels of Care
The center offers various levels of care, including rehabilitation services for patients recovering from surgery or illness, as well as in-patient residential care for those needing ongoing support. The facility is designed to cater to a range of medical needs, including those requiring specialized therapy.
Living Options & Amenities
While the facility is described as clean and well-organized by some, there are contrasting reports about the conditions of the rooms and overall cleanliness. Some reviews indicate that patients have experienced issues with room maintenance and personal hygiene, raising concerns about the living environment.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones received, highlighting moments when staff went above and beyond. In contrast, numerous reviews voice serious concerns about the quality of care, including reports of neglect, inadequate staffing, and poor hygiene practices. These conflicting experiences suggest a need for potential improvements in service delivery.
Room for Improvement
A recurring theme in the reviews is the need for better staffing and improved cleanliness. Many families have expressed dissatisfaction with the level of care, citing instances of neglect and inadequate responses to patient needs. Addressing these issues could enhance the overall quality of care provided at the facility.
Summary
Raleigh Rehabilitation Center in Raleigh, North Carolina, offers rehabilitation and nursing services with a focus on patient recovery. While some families have praised the staff’s kindness and the facility’s organization, numerous reviews raise serious concerns about the quality of care, cleanliness, and staffing levels. Families considering this facility should weigh these mixed experiences carefully.
