Overview
Visiting Angels Senior Home Care, located in Raleigh, North Carolina, has been providing quality in-home senior care for over 25 years. The agency focuses on assisting families in Raleigh and surrounding areas, including Cary, Wake Forest, and Fuquay-Varina. Their goal is to help seniors age in place safely and comfortably while offering peace of mind to families.
Services & Support
Visiting Angels offers a range of home care services tailored to meet the individual needs of seniors. Their services include personal care, companion care, respite care, and specialized support for conditions like Alzheimer’s and dementia. The agency emphasizes compassionate care, ensuring that caregivers are attentive to the specific health and well-being needs of each client.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, dedicated, and skilled. Families have noted that caregivers not only assist with daily tasks but also provide companionship, which is crucial for the emotional well-being of seniors. Many families express gratitude for the positive relationships their loved ones develop with caregivers, highlighting how these interactions enhance their quality of life.
Who They Serve
Visiting Angels primarily serves seniors who wish to remain in their homes while receiving care. This includes individuals with various health conditions, such as those recovering from surgery, facing chronic illnesses, or requiring assistance due to age-related challenges. The agency aims to support both the seniors and their families through personalized care plans.
What Families Say
Reviews from families highlight the positive experiences they have had with Visiting Angels. Many express appreciation for the compassionate and reliable caregivers, noting that they provide excellent support for their loved ones. Families have reported feeling reassured knowing that their seniors are in good hands, with caregivers who are attentive to their needs. However, some families have raised concerns about administrative issues, such as billing and communication with office staff.
Room for Improvement
While many families praise the quality of care, there are mentions of challenges related to billing and communication with the office. Some families experienced delays in responses from management regarding service issues, which may indicate a need for improved administrative support.
Summary
Visiting Angels Senior Home Care in Raleigh, North Carolina, is a well-established provider of in-home senior care. Their focus on compassionate and personalized care, along with a dedicated team of caregivers, has garnered positive feedback from families. While there are areas for improvement in administrative communication, the overall sentiment reflects a commitment to enhancing the lives of seniors and their families through quality care.
