Overview
Right at Home, located in Raleigh, North Carolina, provides trusted in-home care for seniors and adults with disabilities. The agency is known for its highly trained caregivers who offer a range of services designed to help clients maintain their independence at home. Services include companionship, hygiene support, respite care, and physical assistance, all tailored to meet the unique needs of each individual.
Services & Support
Right at Home offers a variety of services aimed at enhancing the quality of life for clients. These services are available 24/7, including during holidays, weekends, and overnight. The agency emphasizes the importance of creating customized care plans in collaboration with families to ensure that each client receives the best possible care.
Care Approach & Staff
The caregivers at Right at Home are frequently described as professional, caring, and competent. Families have noted that the staff goes the extra mile to ensure the comfort and well-being of their loved ones. The office staff is also recognized for their friendliness and responsiveness, helping families adjust schedules as needed and providing support at various hours.
Who They Serve
Right at Home serves seniors and adults with disabilities, focusing on those who wish to remain in their homes for as long as possible. The agency has successfully assisted families with various needs, including those requiring companionship and support for personal care.
What Families Say
Families have expressed high levels of satisfaction with Right at Home. Many reviews highlight the agency’s responsiveness and the quality of care provided by the caregivers. One family shared their appreciation for a caregiver who not only bonded well with their elderly parents but also provided invaluable support during a transition to assisted living. Overall, clients frequently commend the agency for its compassionate service and dedication to meeting individual needs.
Room for Improvement
While many families have praised Right at Home, some expressed concerns regarding billing practices, noting that there have been instances of delays and stress related to receiving bills. Despite this, the office staff has been described as nice and responsive, which helps alleviate some of these concerns.
Summary
Right at Home in Raleigh, North Carolina, offers personalized in-home care services for seniors and adults with disabilities. With a dedicated team of caregivers and a commitment to responsiveness, the agency is well-regarded by families seeking quality care for their loved ones. While there are some concerns regarding billing timeliness, the overall feedback from families highlights the compassionate and professional nature of the services provided.
