Overview
PruittHealth @ Home (Wake), located in Raleigh, North Carolina, PruittHealth @ Home, located in Raleigh, North Carolina, is a full-service home health agency dedicated to providing patients with the ability to heal in the comfort of their own homes. The agency focuses on delivering expert care through skilled nursing and support teams who monitor patients’ well-being and recommend lifestyle options to maintain optimum health.
Services & Support
PruittHealth @ Home offers a range of services, including skilled nursing, physical therapy, and occupational therapy. Their approach emphasizes compassionate care, ensuring that patients receive the support they need throughout their treatment. The agency is committed to maintaining transparency with families, keeping them informed about their loved one’s progress.
Care Approach & Staff
The staff at PruittHealth @ Home is frequently described as caring and compassionate. Many families have praised the teamwork and dedication of the clinical team, noting that they go the extra mile to ensure patient safety and comfort. However, some reviews have highlighted issues with staff turnover, which may impact the continuity of care, particularly for patients with specific needs like dementia.
Who They Serve
PruittHealth @ Home serves a diverse range of patients, including those recovering from illness or injury. The agency is designed to assist individuals who prefer to receive care at home rather than in a hospital setting, allowing for a more personalized healing experience.
Service Area
PruittHealth @ Home provides services across several counties in North Carolina, including Alamance, Caswell, Chatham, Durham, Edgecombe, Franklin, Granville, Harnett, Halifax, Johnston, Lee, Moore, Nash, Orange, Person, Vance, Wake, Warren, Wayne, and Wilson.
Scheduling & Availability
While many families have reported positive experiences with scheduling and timely appointments, there have been concerns regarding consistency in care. Some patients have experienced issues with therapists not arriving as scheduled or a lack of communication about changes in appointments.
What Families Say
Families have shared a mix of experiences with PruittHealth @ Home. Many commend the staff for their professionalism and the quality of care provided. Positive remarks often highlight the attentiveness and compassion of the caregivers. Conversely, some families have expressed frustration with the consistency of care and scheduling issues, indicating a need for improvement in communication and reliability.
Room for Improvement
Several reviews mention challenges related to the consistency of care, particularly with frequent changes in therapists and delays in service. Families have noted that these issues can hinder progress in therapy and lead to frustration regarding scheduling.
Summary
PruittHealth @ Home in Raleigh, North Carolina, is dedicated to providing high-quality home health care, allowing patients to recover in a familiar environment. While the agency is praised for its compassionate staff and comprehensive services, some families have raised concerns about scheduling consistency and communication. Overall, PruittHealth @ Home is recognized for its commitment to patient care and support.
