Overview
Medi Home Health Agency, located in Raleigh, North Carolina, is dedicated to providing home health care services that enable patients to live independently while recovering from illness or surgery. The agency offers a range of services designed to meet the medical needs of homebound patients, ensuring they receive the necessary care in the comfort of their own homes.
Services & Support
Medi Home Health Agency provides a variety of services, including physical therapy, occupational therapy, and nursing care. Their approach focuses on comprehensive assessments and individualized treatment plans tailored to each patient’s unique needs. The agency aims to support patients in their recovery process while promoting independence.
Care Approach & Staff
The staff at Medi Home Health Agency includes physical therapists and occupational therapists who are described by some clients as highly professional and friendly. However, experiences with staff can vary; while some therapists have received praise for their care and effectiveness, others have been criticized for poor communication and professionalism. This inconsistency in staff performance has been noted by clients, with some expressing dissatisfaction with the level of care received.
Who They Serve
Medi Home Health Agency serves patients who are homebound and require skilled care following hospitalization or during recovery from illness. The agency is focused on providing support for individuals who wish to maintain their independence while receiving necessary medical attention at home.
Service Area
Based in Raleigh, North Carolina, Medi Home Health Agency primarily serves the surrounding community, delivering home health care services directly to patients’ residences.
What Families Say
Families have shared mixed experiences with Medi Home Health Agency. Some clients have reported receiving excellent care from specific therapists and nurses who played a significant role in their recovery. However, there are also accounts of poor communication and service delays, leading some families to seek care elsewhere. Overall, while there are positive testimonials regarding the effectiveness of certain staff members, concerns about the consistency of care and professionalism have been raised.
Room for Improvement
Several reviews highlight issues related to staff turnover and organizational management. Clients have expressed concerns about the lack of support for employees, which may impact the quality of care provided. Additionally, some families noted that communication regarding appointments and care plans could be improved to enhance the overall patient experience.
Summary
Medi Home Health Agency in Raleigh, North Carolina, offers a range of home health care services aimed at supporting patients during their recovery. While many clients have praised the professionalism and effectiveness of certain staff members, there are notable concerns regarding communication and consistency in care. Families considering this agency may want to weigh these mixed experiences as they evaluate their options for home health care.
