Overview
Compassion Health Services, located in Raleigh, North Carolina, provides home health care services. However, the feedback from families indicates significant concerns regarding the quality of care and communication.
Services & Support
While specific services offered by Compassion Health Services are not detailed in the reviews, there are multiple reports highlighting issues with the execution of care. Families have expressed dissatisfaction with the staff’s ability to complete their assigned tasks and the overall organization of the service.
Care Approach & Staff
Reviews suggest a lack of professionalism among the staff at Compassion Health Services. Families have noted that employees do not follow through on commitments, often failing to return calls or address concerns adequately. This has led to feelings of distrust, as some families reported that staff members did not prioritize the well-being of their loved ones.
What Families Say
Feedback from families indicates a pervasive sense of frustration with Compassion Health Services. Many have reported difficulties in communication, including unreturned phone calls and disorganization regarding client information. The sentiment expressed is overwhelmingly negative, with multiple reviewers stating that they would not recommend the service to others.
Room for Improvement
There are clear areas for improvement at Compassion Health Services, particularly in communication and staff accountability. Families have emphasized the need for better organization and responsiveness to client needs.
Summary
In summary, Compassion Health Services in Raleigh, North Carolina, faces significant challenges in delivering reliable home health care. Families have reported issues with communication and staff professionalism, leading to a lack of trust in the services provided.
