Overview
Affordable Family Care Services, Inc., located in Raleigh, North Carolina, provides exceptional home care for seniors and families. This family-owned and operated agency specializes in a range of services including 24-Hour Home Care, Alzheimer’s Home Care, Personal Care at Home, Post Surgery Care, Senior Home Care, and Companion Care at Home. They are dedicated to ensuring peace of mind for families through their caregiver match program and 24-hour on-call services.
Services & Support
Affordable Family Care offers a variety of services tailored to meet the needs of their clients. This includes assistance with daily living activities, companionship, and specialized care for conditions such as Alzheimer’s. Families have noted the agency’s commitment to providing quality, responsive care, which is essential for those requiring ongoing support.
Care Approach & Staff
The caregivers at Affordable Family Care are described as professional, caring, and attentive. Many families appreciate the personal touch and the willingness of caregivers to go above and beyond in their duties. For instance, caregivers have been noted for their proactive assistance, such as tidying up the home environment without being prompted. The office staff is also acknowledged for their responsiveness, although some families have expressed concerns regarding communication during the scheduling process.
Who They Serve
Affordable Family Care primarily serves seniors and families in need of home health care. They have experience working with clients who have specific needs, such as dementia care, and provide support for those in hospice situations. Families have shared positive experiences regarding the compassionate care their loved ones receive, highlighting the agency’s ability to cater to diverse requirements.
Service Area
In addition to Raleigh, Affordable Family Care Services operates in several surrounding areas including Charlotte, Morrisville, Cary, Southern Pines, Pinehurst, Chapel Hill, Carrboro, Durham, Oak Ridge, Greensboro, and Gastonia. This wide service area allows them to support a variety of families throughout North Carolina.
What Families Say
Reviews from families highlight the caring nature of the staff and the quality of care provided. Many have expressed gratitude for the professionalism and attentiveness of the caregivers, noting that they feel comfortable and secure knowing their loved ones are well cared for. However, some families have mentioned challenges with the office staff’s communication regarding scheduling, indicating a need for improvement in this area.
Room for Improvement
While many families have had positive experiences, there have been mentions of inconsistent communication from the office staff, particularly regarding changes in scheduling. Some families have expressed a desire for more proactive updates to enhance their overall experience.
Summary
Affordable Family Care Services, Inc. in Raleigh, North Carolina, is dedicated to providing compassionate and professional home care for seniors and families. With a range of services and a focus on caregiver-client matching, they aim to meet the unique needs of each family. While the quality of care is highly praised, there is an opportunity for improvement in office communication to ensure families feel fully informed throughout the care process.
