Overview
Falls River Village Assisted Living, located in Raleigh, North Carolina, offers personalized senior care services, including assisted living and memory care, in a supportive environment. This community is designed to enhance the quality of life for its residents, providing 24-hour care and assistance with daily living activities. Families can expect a warm atmosphere, engaging social events, and a dedicated care team committed to the well-being of each resident.
Services & Support
Falls River Village provides a range of services tailored to meet the unique needs of its residents. The community offers assisted living and memory care options, ensuring that individuals receive the appropriate level of support. Residents benefit from wellness programs and various social activities, which are organized by a full-time social director. This approach encourages engagement and fosters a sense of community among residents.
Care Approach & Staff
The staff at Falls River Village is noted for their friendliness and attentiveness. Families appreciate the compassionate care provided by the team, which contributes to residents feeling valued and well-cared for. However, there have been mixed reviews regarding the professionalism of some staff members, particularly in the memory care unit. While many residents receive excellent care, concerns have been raised about the interactions and engagement levels of certain staff.
Who They Serve
Falls River Village serves seniors who require assistance with daily activities or specialized memory care. The community is designed to cater to individuals transitioning from independent living or those needing additional support due to memory-related challenges.
Living Options & Amenities
The community offers a variety of living options, including studio, one-bedroom, and two-bedroom apartments. Each unit is equipped with kitchenettes, tiled bathrooms, and walk-in closets, ensuring comfort and safety. Residents also enjoy restaurant-style dining and access to beautiful common areas, contributing to a pleasant living experience.
Dining & Activities
Residents at Falls River Village can expect delicious meals served in a restaurant-style setting. Additionally, the community organizes diverse daily activities, including wellness programs and outings, which help to keep residents engaged and active.
What Families Say
Family members often express satisfaction with the cleanliness of the facility and the overall happiness of the residents. Many appreciate the caring staff and the positive environment. However, some families have raised concerns regarding the quality of medical care and communication from management, particularly during times when visitor access was restricted.
Room for Improvement
While many families commend the staff and environment, there have been reports of unprofessional behavior from certain staff members and concerns about the quality of medical care provided. These issues highlight the need for ongoing staff training and improved communication between management and families.
Summary
Falls River Village Assisted Living in Raleigh, NC, provides a supportive and engaging environment for seniors needing assistance with daily living or memory care. While many families appreciate the compassionate care and community atmosphere, attention to staff professionalism and medical care quality may enhance the overall experience for residents and their families.
