Overview
The Haven & The Laurels in the Village at Carolina Place, located in Pineville, North Carolina, is a retirement community offering assisted living, memory care, and outpatient rehabilitation services. The community prides itself on creating a welcoming environment where residents are treated like family. With a variety of amenities and activities available, residents can enjoy a fulfilling lifestyle in a supportive setting.
Services & Support
The Haven & The Laurels provides a range of services tailored to meet the needs of its residents, including assisted living and specialized memory care. The community also offers rehabilitation services through FOX Rehabilitation, ensuring that residents have access to comprehensive care. Residents benefit from a beauty salon and barbershop, along with various recreational activities designed to promote social interaction and engagement.
Care Approach & Staff
The staff at The Haven & The Laurels is noted for their compassion and dedication to resident care. Families have expressed appreciation for the attentive and friendly nature of the nurses and caregivers, highlighting their commitment to ensuring residents feel at home. Many reviews emphasize the positive relationships formed between the staff and residents, contributing to a warm community atmosphere.
Who They Serve
The Haven & The Laurels serves a diverse group of seniors, including those in need of assisted living, memory care, and rehabilitation services. The community is designed to accommodate various levels of care, making it suitable for individuals with differing needs. Families seeking a supportive environment for their loved ones will find a welcoming place here.
Living Options & Amenities
Residents at The Haven & The Laurels enjoy well-maintained living spaces and common areas that foster a sense of community. The campus features a library, dining facilities with quality meal options, and various activities that encourage socialization among residents. Many families have noted the attractive surroundings and the range of amenities available to enhance the living experience.
Dining & Activities
The dining experience at The Haven & The Laurels has received positive feedback, with residents enjoying a variety of meal options. The community also organizes numerous activities, including holiday celebrations, arts and crafts, and social events, which help to create a vibrant and engaging atmosphere for residents.
What Families Say
Reviews reflect a mix of experiences at The Haven & The Laurels. Many families commend the caring staff and the welcoming community, noting that their loved ones feel happy and well-cared for. However, some concerns have been raised regarding service consistency, particularly in areas such as room cleaning and meal quality. Overall, families appreciate the support provided by the staff and the community’s efforts to create a positive living environment.
Room for Improvement
While many residents and families express satisfaction with the care and community atmosphere, there are notable concerns regarding service delivery. Some families have reported issues with promised amenities not being fulfilled, including cleaning services and meal options. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Haven & The Laurels in the Village at Carolina Place offers a supportive and engaging environment for seniors in Pineville, NC. With a focus on community and quality care, the facility provides a range of services including assisted living and memory care. While the majority of feedback highlights positive experiences with staff and activities, addressing service inconsistencies will be essential for maintaining resident satisfaction.