Overview
Compassionate Hearts Home Care, located in Newland, North Carolina, is an in-home care agency that provides a range of services to clients in the Western North Carolina area. The agency offers personalized home health plans tailored to meet the unique needs of each client, ensuring they receive the appropriate level of care in the comfort of their own homes.
Services & Support
Compassionate Hearts Home Care offers various services, including home infusion, private duty nursing, and physical therapy. Their approach emphasizes reliable and affordable care, catering to both daily health-related needs and appointment-based care. The agency strives to find caregivers who match well with clients to ensure a supportive and comfortable experience.
Care Approach & Staff
The agency is committed to providing personalized attention and support for all health-related needs. Staff members are described as compassionate and dedicated, with a focus on fostering a positive environment for clients. One family shared their appreciation for a caregiver, noting her uplifting and inspiring presence, which greatly benefited their elderly relative.
Who They Serve
Compassionate Hearts Home Care serves a diverse clientele, including individuals requiring assistance due to chronic illnesses, recovery from surgery, or the need for regular health monitoring. Their services aim to help clients maintain their daily routines while receiving the care they need.
Room for Improvement
Some families have expressed concerns regarding specific staff interactions, citing instances of unprofessional behavior and disputes over hours. These experiences highlight the importance of effective communication and accountability within the organization.
Summary
Compassionate Hearts Home Care offers a variety of in-home care services in Newland, North Carolina, with a focus on personalized support and reliable care. While many families appreciate the dedication of individual caregivers, there have been noted concerns regarding staff interactions that may require attention. Overall, the agency aims to provide a supportive environment for clients to receive care while remaining in their homes.