Overview
Bayview Nursing & Rehab Center, located in New Bern, North Carolina, provides skilled nursing and rehabilitation services in a residential setting. The facility aims to offer a supportive environment for individuals needing assistance with daily activities due to age, chronic illness, or disability. While the center is described as warm and inviting, experiences shared by families indicate significant concerns regarding the quality of medical oversight and resident care.
Services & Support
Bayview Nursing & Rehab Center offers a range of services, including long-term residential nursing care, rehabilitation, and respite care for caregivers. The facility aims to meet the diverse needs of its residents, providing assistance with medication management, personal hygiene, and mobility. However, reviews suggest that while some staff members are compassionate and attentive, there are notable gaps in medical care and supervision.
Care Approach & Staff
The staff at Bayview Nursing & Rehab Center has been described as friendly and welcoming, with some positive feedback highlighting their compassion and kindness. However, multiple reviews express concerns about the director of nursing and the overall responsiveness of the staff to residents’ medical needs. Instances of neglect, such as residents being left in soiled conditions or not receiving adequate medical attention, have been reported, raising questions about the facility’s commitment to consistent care.
Who They Serve
Bayview serves individuals who require skilled nursing care and rehabilitation, including those recovering from surgeries or managing chronic conditions. While the facility is intended for residents needing support, families have reported mixed experiences, particularly regarding the medical oversight provided to those with complex health needs.
Levels of Care
The center provides skilled nursing care and rehabilitation services aimed at helping residents regain strength and independence. However, families have shared experiences where the level of care did not meet their expectations, particularly in terms of medical monitoring and responsiveness to health issues.
Dining & Activities
Reviews indicate that the quality of food at Bayview Nursing & Rehab Center has been a point of contention, with some residents finding it unappetizing or inadequately served. While the facility offers activities for residents, there are concerns about the overall engagement and support provided during meal times, with reports of residents not receiving assistance when needed.
What Families Say
Feedback from families is varied. Some express gratitude for the compassionate care their loved ones received, while others recount distressing experiences involving neglect and inadequate medical attention. Several families have emphasized the importance of being actively involved in their loved ones’ care, urging others to advocate for proper medical oversight.
Room for Improvement
Multiple reviews highlight areas needing attention, including the responsiveness of the director of nursing and overall staff accountability. Concerns about cleanliness, timely medical care, and the quality of food have been noted, suggesting a need for improved standards and oversight to ensure residents receive the care they deserve.
Summary
Bayview Nursing & Rehab Center provides skilled nursing and rehabilitation services in a supportive environment. However, family experiences reveal significant concerns regarding medical oversight, staff responsiveness, and overall care quality. While some staff members are noted for their compassion, there is a clear need for improvement in addressing the medical needs of residents to ensure a safe and nurturing atmosphere. Families considering this facility should remain actively involved in their loved ones’ care and advocate for necessary medical attention.
