Overview
Seniors Choosing to Live at Home Management Services, LLC, located in New Bern, North Carolina, has been providing home health care services since 2006. With a focus on helping seniors maintain their independence and safety at home, they have served over 2000 families in the area. The company offers a range of services, including personal care, medication assistance, and companionship, delivered by a team of experienced and compassionate caregivers.
Services & Support
The services provided by Seniors Choosing to Live at Home are designed to meet the unique needs of each client. They include assistance with daily activities such as bathing, meal preparation, and medication management. Many families have noted the responsiveness of the staff in creating care plans tailored to their loved ones’ requirements, ensuring that seniors receive the support they need to live comfortably at home.
Care Approach & Staff
The caregivers at Seniors Choosing to Live at Home are frequently described as kind, professional, and compassionate. Families appreciate the dedication of the staff, with some mentioning that caregivers often go above and beyond in their duties. However, there have been concerns regarding the consistency of caregivers, with some families expressing a desire for more stability in who is assigned to provide care.
Who They Serve
Seniors Choosing to Live at Home primarily serves seniors who require assistance with daily living activities. Many families have shared positive experiences regarding the care provided to their mothers and fathers, indicating that the company is well-suited to support individuals who wish to remain in their homes rather than transition to assisted living facilities.
Scheduling & Availability
Families have reported that the company is accommodating when it comes to scheduling. Many have expressed gratitude for the quick response times, especially during urgent situations. The ability to arrange care even on short notice has been highlighted as a significant advantage of using their services.
Insurance & Billing
There have been mixed reviews regarding billing practices. While some families have praised the company for its reasonable pricing and prompt adjustments to billing errors, others have reported issues with charges for services not rendered and complications related to reimbursements. This highlights the importance of maintaining clear communication regarding billing.
What Families Say
Overall, families have shared a range of experiences with Seniors Choosing to Live at Home. Many commend the staff for their kindness and professionalism, while others have raised concerns about caregiver reliability and billing practices. Positive feedback often emphasizes the compassionate care provided to seniors, but there are also warnings about potential issues with caregiver screening and training.
Room for Improvement
Some families have noted areas for improvement, particularly regarding the screening and training of caregivers. Concerns have been raised about the consistency of caregivers and their punctuality. Families have suggested that providing more training for caregivers could enhance the overall quality of service.
Summary
Seniors Choosing to Live at Home Management Services, LLC offers a valuable service to seniors in New Bern, North Carolina, with a focus on maintaining independence and comfort at home. While many families report positive experiences with the compassionate care provided by the staff, there are also notable concerns regarding caregiver consistency and billing practices. Families considering this service may wish to weigh these factors based on their specific needs.
