Overview
The Gardens of Trent, located in New Bern, North Carolina, combines the comforts of home with the necessary health and personal care to support seniors in living fully and comfortably. The facility aims to provide a safe and engaging environment for residents, whether they require assistance with daily tasks or more comprehensive support.
Services & Support
The Gardens of Trent offers a range of services, including assisted living and memory care. Memory care is specifically designed for individuals with Alzheimer’s disease, dementia, and other memory-related conditions, providing a secure environment with trained staff available around the clock. This specialized care includes structured routines and engaging activities aimed at promoting cognitive health and overall quality of life.
Care Approach & Staff
The staff at The Gardens of Trent is described as friendly and professional, making residents feel welcomed. Families have noted that the staff is knowledgeable and attentive, which helps ease the transition for new residents. However, some reviews indicate concerns regarding staff professionalism and communication, particularly in critical situations.
Who They Serve
The Gardens of Trent serves seniors who need varying levels of assistance, from those requiring minor help with daily activities to individuals needing specialized memory care. The facility is designed to cater to the unique needs of each resident, ensuring a nurturing and supportive environment.
Living Options & Amenities
Residents at The Gardens of Trent can enjoy a pleasant living environment that includes comfortable rooms, nutritious meals, and a variety of activities. The community is designed to be bright and welcoming, promoting social interaction among residents.
What Families Say
Feedback from families has been mixed. Many appreciate the warm atmosphere and the welcoming nature of the staff, which helps alleviate initial concerns about transitioning a loved one into care. However, there are serious concerns raised about the quality of care in some instances, including issues with communication and staff attentiveness. Some families have reported distressing experiences related to care and management response.
Room for Improvement
Several reviews highlight significant concerns regarding staff professionalism and the quality of care provided. Issues such as lack of communication between the facility and families, as well as reports of inadequate supervision of residents, suggest that improvements are needed in these areas.
Summary
The Gardens of Trent offers a blend of comfort and care for seniors in New Bern, North Carolina. While many families have found the community to be welcoming and supportive, there are notable concerns regarding the quality of care and communication that potential residents should consider when evaluating options.
